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As a Security Officer - GSOC in Findlay, OH, you will serve and safeguard clients in a range of industries such as Chemical/Petrochemical, and more. Join Allied Universal at a chemical and petrochemical location where you will monitor and patrol assigned areas, conduct routine rounds, and stay visible to help reduce security-related incidents. You will support access control, respond to alarms and/or radio calls, and document observations using a computer or tablet while delivering helpful customer service. Bring your integrity and teamwork to an agile, reliable, and innovative team with a caring culture that puts people first.
Job Responsibility:
Provides command, communications and control functions for Global Security Operations Center (GSOC)
Function as command-and-control liaison during incidents and communicates their status to Corporate Security response members, management and other involved parties
Manages information flow to and from incident site, off site responders, vendors and other response personnel
Coordinate customer service-oriented response to calls for service, such as badge access problems, security related inquiries, and alarm monitoring questions
Maintain and update policy & procedure documentation, emergency response and notification information, administrative material, and database information in guard force management system
Support the Corporate Security Business Continuity plan by maintaining and testing viable backup plans for Operations Center functions
Availability to work 24 hours per day and flexible shifts as needed
Provide customer service to our clients by carrying out security-related procedures, site-specific policies and when appropriate, emergency response activities
Respond to incidents and critical situations in a calm, problem-solving manner
Conduct regular and random patrols around the business and perimeter
Requirements:
Have 1+ years of security-related experience
Access control or badge experience is preferred
Alarm panel experience is preferred
Being comfortable using a computer or tablet is preferred
Customer service experience is preferred
Be at least 18 years of age for unarmed roles
21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver’s license will be required for driving positions only
Nice to have:
2-3 years of experience or more in a public or private security organization, law enforcement or armed services
at least two years in a central station / console environment preferred
Knowledge of state of the art security technology, to include alarm and access control systems, CCTV systems, communications technologies, and information management software programs
Strong personal computing skills, to include all office related products and familiarity with internet, databases, and networks
Outstanding written and oral communication skills
Good organizational skills, with an emphasis on multi-tasking and rapidly assessing and shifting priorities
Excellent interpersonal skills and ability to maintain professional demeanor under stressful situations
What we offer:
Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more
Career Growth: Get paid training and access to career growth opportunities
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program