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Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Life doesn't always follow a fixed schedule. That's why we created the Security Officer - Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Flex Hospital Foot Patrol in Fountain Valley, CA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.
Job Responsibility
Provide customer service by carrying out site-specific procedures, monitoring front desk activity, and supporting security-related operations within a healthcare location
Greet patients, visitors, staff, and vendors in a courteous manner, assist with access and sign-in processes, and help direct individuals to appropriate departments and/or entrances
Respond to incidents, urgent situations, and requests for assistance in a calm, problem-solving manner, and communicate with staff and/or emergency responders when appropriate
Monitor entrances, lobby areas, and visitor activity from the front desk, document daily events and unusual activity, and report concerns according to site protocols
Answer phones, provide information within assigned guidelines, and support security-related and customer service duties in a professional front desk environment
Requirements
At least 2 years of security-related experience
Customer service experience is preferred
CPR certification is preferred
A guard card and/or license is preferred
Be at least 18 years of age for unarmed roles
21+ years of age for armed roles
High school diploma or equivalent
Subject to a background investigation
Subject to a drug screen
Licensing requirements subject to state/local laws
Valid driver's license required for driving positions only
Nice to have
Customer service experience
CPR certification
Guard card and/or license
What we offer
Smart tools to view and claim additional shifts
Paid training and career growth opportunities
Retirement savings plan
Exclusive perks with discounts on top brands and services