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The Security Officer (Dispatcher) is responsible for the day-to-day security force of the resort to ensure the safety and security of all guests, employees and property. The role includes risk, loss management of the property, supporting workplace safety, life/fire safety systems, and preventing situations that could jeopardize the safety and operation of the hotel. The ideal candidate must have strong communication and problem-solving skills.
Job Responsibility:
Be part of the opening team
Assist the Hotel team with responsibility to ensure the protection of guests, patrons and associates
their property, Hotel property, building and grounds
Enforce Hotel rules, regulations and policies as well as the departments’ rules, policies and standards
Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc
Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required
Respond to all emergency calls including Emergency Response team calls
Will assist in the Fire Command center when needed
Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures
Patrol building noting and correcting safety, security, and fire hazards
Able walk/run upstairs carrying a fire extinguisher
Implement all policies and procedures regarding security and safety
Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control
Assist with Worker’s Compensation, complete reports, and maintain a health and safety
Write comprehensive incident reports and conduct thorough investigations
Maintain report records, assist and follow-up on investigations, and approve reports and logs
Initiates and assists General liability reports
Promotes loss prevention through training and awareness throughout the building to reduce claims
Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training
Participate and take an active role in the development and implementation of the hotel’s fire plan
In addition to testing the hotel’s Fire and Emergency Response preparedness
Interact and conduct V.I.P. escorts in a professional and courteous manner
Requirements:
High school education or equivalent experience
Average reading, writing, and oral proficiency in the English language
1 year of experience in law enforcement or security work preferred but not required
What we offer:
Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace