Security Officer/Concierge

• High standards of performance, professionalism, and customer service at all times
• Full compliance with operational instructions (e.g. alarm responses, building access, Production) and external regulations
• Reporting/Escalating issues following Chain of Command
• Produce clear, logical, and well-written operational reports to required timeframes
• To be fully conversant with site systems and procedures
• Support Corps Security and site management teams in identifying and implementing service improvements
• To build relationships with internal and external guests to enhance the security provision
• To have a deep understanding of all changes in building occupiers, set up and productions
• and to ensure information is passed both upwards and cascaded downwards
• Maintaining safety and security through the operation of the integrated security systems
• Liaise with supervisors and both Corps Security and management with regards to building maintenance and H&S issues
• Ensure all policies and procedures are followed
• Providing immediate response in the event of any minor/major incidents, ranging from responding to medical incidents, fire alarm activation/evacuations and crisis response
• Any other admin duties that the Duty Security Managers, Supervisors, or clients deems necessary or commensurate with the position

• Excellent communication skills and a strong customer focus
• A valid SIA Front-Line License - essential
• A valid CCTV License - desirable (or willingness to obtain)
• Confidence and ability to establish and maintain good and effective working relationships at all levels
• Ability to work to deadlines, multitasking and working under pressure
• Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
• Able to achieve vetting to BS7858 Standards

A valid CCTV License - desirable (or willingness to obtain)

• Company sick pay scheme
• Paid SIA license renewals
• Enhanced Family Leave Pay
• Cycle to Work Scheme
• High staff discounts & rewards scheme
• Access to Digital GP
• Excellent pension scheme
• Death in Service - £5000
• Recruitment bonus scheme
• New business lead scheme
• Employee assistance programme