Security Officer - Armed Job at Advocate Health Care (Aurora)

Job Description

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Job Responsibility

Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training
Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor
Is alert, observant, and ethical
Complies with and enforces all safety and security rules and regulations
Maintains Department uniform and equipment in good repair
Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to: inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches
Assists team members, patients and visitors by providing information, directions, and physical help
Ensures traffic control, monitors conduct of visitors on premises, and confronts unauthorized persons for questioning
Prevents, responds to, and investigates workplace violence
Responds to service calls, such as combative or threatening patients or visitors and team member incidents
Serves as a primary resource for de-escalation
Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats
Responds immediately to emergency and crisis situations
physically intervenes in accordance with training to situations that have a potential for injury
Investigates incidents that occur on Advocate Aurora property and completes timely and accurate reports
Addresses and escalates complaints to the appropriate leader and provides supporting documentation
Performs liaison rounding duties to cultivate close partnerships with all department and units
Delivers security awareness education to team members to leverage their assistance in the overall security of the site
Liaisons with state and local law enforcement and first responder agencies
Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices
May serve as a precept for newly hired officers, providing feedback and assisting in maintaining competencies for all officers
Maintains current department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of critical restraints, etc.

Requirements

Security Officer healthcare certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) needs to be obtained within 2 years
Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ)
A valid drivers license issued by the Division of Motor Vehicles
High School Graduate
Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property
Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients, even if they are verbally aggressive persons
Demonstrated experience in quickly assessing dangerous situations and taking appropriate action
Demonstrated ability in verbal and written communications
Ability to use a computer to document work such (Microsoft Word, Excel, navigating a web page, and database entry)
Ability to work a flexible scheduling including off-shifts, weekends and holiday, as necessary
Ability to meet and maintain current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, etc.
Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally
Must be able to push/pull with 35 lbs of force
Temperature in working environment (when outside) may vary between - 10 to 90 degrees due to seasonal changes
May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards
Protective clothing must be worn as necessary
Operates all equipment necessary to perform the job
Ability to defend self and/or others in case of physical confrontations.

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

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Security Officer - Armed

Job Description

Job Responsibility

Requirements

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