Security Network Administrator

• Design, implement, and maintain network infrastructure, including routers, switches, firewalls, and load balancers
• Monitor network performance and troubleshoot issues to ensure optimal network availability and performance
• Manage network security measures, including implementing and maintaining firewalls, VPNs, and intrusion detection systems (IDS)
• Collaborate with cross-functional teams to design and implement network architecture based on business requirements
• Configure and maintain network protocols, such as TCP/IP, DNS, DHCP, and SNMP
• Perform system administration tasks related to network management, including user access control and system backups
• Conduct regular network audits to identify vulnerabilities and recommend necessary security enhancements
• Stay up to date with emerging technologies and industry trends related to network administration
• Train users and promote security awareness to ensure system security
• Act as the focal point for information and computer security matters
• Implements security policy as directed
• Monitor reports of computer viruses and ensure current anti-virus updates are applied
• Maintain and monitor firewalls to protect internal casino information systems and the integrity of casino business
• Monitor use of casino management system to safeguard information and ensure only authorized access
• Perform daily system monitoring to verify the integrity, reliability, and availability of all server resources and systems to include review of logs
• Possess an understanding of data flow within the casino management system and related systems
• Perform daily security monitoring to identify intrusions or system misuse
• Investigate and troubleshoot problems as escalated and assign appropriate priority to work
• Apply software patches and upgrades on a regular basis
• Document with pertinent data all work performed within the designated trouble-ticket system
• Maintain a proactive guest service approach when working on the casino floor
• Performs all duties in accordance with company team member handbook, internal policies, procedures, as well as applicable laws and gaming regulations
• Maintains department log for visitor access

• Bachelor’s degree or equivalent combination of education and work experience is required
• 6 years of systems administration or network administration experience
• Guest Service experience preferred, however not required
• Proven experience in network administration or a related field
• Strong knowledge of network protocols, architectures, and security measures
• Experience with load balancing technologies and techniques
• Familiarity with system administration tasks related to network management
• Experience with cloud platforms such as Azure or AWS
• Knowledge of VPN (Virtual Private Network) technologies and configurations
• Understanding of APIs (Application Programming Interfaces) for integrating network systems
• Ability to analyze complex network issues and provide effective solutions
• Knowledge of current computer technology, best practices, to include information management techniques
• Read and understand technical information and draft technical documents to include instructions
• Facilitate group discussions and analyze situations to define issues and draw conclusions
• Extensive knowledge of computer systems, operating systems, and applications, most specifically Microsoft Windows and Microsoft Office
• Have a working knowledge of operations and casino management system
• Have a working knowledge of databases, spreadsheets, e-mail, internet browsers, and HTML
• Strong organizational and self-motivation skills and a proven track record for detail, accuracy, and thoroughness
• Perform multiple technical tasks ranging from phone systems, audio systems, video systems, two-way radios, computers systems both hardware and software
• Prepare and maintain accurate documentation
• Excellent oral, written, interpersonal, and customer service skills
• Strong supervisory and organizational skills
• Ability to work under pressure with a high degree of independence and accuracy
• Ability to adhere to established standards and complete tasks within stringent time schedules
• Flexibility to work with others in a variety of conditions and circumstances
• Problem solving a wide variety of issues regarding hardware and software
• Maintain confidentiality
• Must be punctual and dependable in reporting to work as scheduled and completing assigned tasks
• Read, write, and speak the English language
• Active Listening
• Problem Sensitivity
• Inductive Reasoning
• Selective Attention
• Protect the Company’s value by keeping information confidential
• Perform assigned tasks under supervision. Follow written and verbal instructions
• Establish and maintain positive relationships with other Team Members. Work well alone or within a team
• Present facts and recommendations in oral and written form
• Exercise sound judgment and make decisions in a manner consistent with the essential job duties and responsibilities
• Must be willing and able to work days, nights, weekends, and holidays
• Must be able to provide all documents required to show the incumbent is eligible to work in the United States
• Required to pass a drug test and obtain and maintain a gaming license to work in a casino from the Otoe Missouria Gaming Commission
• Valid Driver’s License
• Must be at least 18 years of age

Guest Service experience