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360 Resourcing Solutions Logo 360 Resourcing Solutions · IT - Administration

Security Manager

United Kingdom, Canary Wharf 63700.00 GBP / Year · Job Posted June 15, 2026
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Job Description

Working within a flagship building and the prestigious location in Canary Wharf your primary role is to manage, develop and exceed expectations ensuring a premier security provision is provided at all times. A clear understanding of the contract culture is required to ensure all members of the teams are fully motivated and committed to providing a bespoke high-level security service. You will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve this, you will be/become well versed in the processes and practices of a Security Manager professional. Excellence in customer service will be at the heart of the role. You will be part of a well drilled security operation.

Job Responsibility

  • Deliver outstanding customer service to staff and visitors
  • Be highly presentable, accountable
  • take responsibility and ownership for any tasks identified or allocated
  • Be familiar with all Security and Emergency procedures on site and assist in the facilitation of their safe execution and practice
  • Ensure that all Health and Safety and Environmental procedures are followed and do not undertake any activity which could breach the SIA or other relevant regulations
  • To complete any other reasonable task as instructed by your line manager or other Senior Manager, either Unitrust or at the request of the Client and/or tenants
  • To act with integrity and in the best interests of the company in a safe, compliant and ethical manner
  • Assist in the induction, development or ongoing training of new and current team members
  • Act in accordance with Company policies and procedures and our code of conduct
  • To have total accountability for the day-to-day running of the security operation within site
  • To liaise with the client to ensure KPI's and SLA's are met and exceeded
  • To ensure all Unitrust and client policies and procedures are adhered to and regularly reviewed
  • To lead and motivate the security team
  • Ensuring all issues and incidents are dealt with and reported on in a timely, professional and efficient manner to the client and control team
  • To implement and manage all aspects of site and Unitrust's environmental, health and safety requirements
  • Managing the administration and welfare of the site security team, including induction and continuous training, probation, and setting objectives during annual appraisals
  • Responsible for the rostering of staff and ensuring the contract is manned to contractual specifications, including appropriate holiday cover and managing staff absences
  • To ensure there is a robust succession plan in place for all key positions within the team
  • Complete all administrative tasks as necessary
  • To ensure daily, weekly, monthly and quarterly reports are submitted to the client as required
  • Develop local liaison with the Police and the local community
  • To be forward thinking and be a part of idea generation and innovations
  • To devise and implement new security procedures
  • To act as incident commander for all site and Unitrust related business continuity/disaster recovery/incident response scenarios
  • To promote, manage and develop best practice working routines throughout the security team

Requirements

  • A minimum of 5 years demonstrable experience in the Security industry
  • A minimum of 3 years demonstrable experience in managing a prestigious and highly demanding contract
  • Demonstrable experience in people management and the ability to motivate a team
  • Valid SIA front-line licence
  • Excellent interpersonal, communication and customer service skills
  • Experience of writing and presenting risk reviews and business cases
  • Reliable, trustworthy and punctual
  • Resilient and calm under pressure with the ability to multi-task
  • Operation of CCTV/access control communications in an appropriate manner

Nice to have

  • CCTV licence
  • Industry recognised qualification
  • Exposure to relevant Protective Security or Counter Terrorism Advice

What we offer

  • Virtual GP 24/7
  • Employee Assistance Programme
  • Group Life Assurance
  • Workplace Pension
  • Cycle to Work Scheme
  • Tech Scheme
  • Company Sick Pay Scheme
  • Long Service Awards
  • Recognition Awards
  • Comprehensive Training
  • Discount Platform
  • Wellbeing Platform
  • Living Wage Foundation Service Provider
  • Progression opportunities
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