This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Security Manager oversees 24/7 facility, daily and event operations of the security departments for the Grand Rapids Venues including, Van Andel Arena, DeVos Place, DeVos Performance Hall, and future Acrisure Amphitheater and Amway Stadium. The role ensures a safe, secure, and organized environment for guests, clients, talent, partners, staff, and assets while managing parking logistics, staffing, revenue reporting, and policy compliance. This position requires a strong leader who can create and enforce policies, enhance customer service, manage personnel, and work a flexible schedule that includes nights, weekends, holidays, and extended event hours.
Job Responsibility:
Directly supervises and oversees the contracted security staff and ensures the highest level of safety and guest service.
Plans staffing requirements based on event needs, crowds, talent, and building operations.
Conducts Risk assessments for all events utilizing the Legends Global Risk assessment tool.
Supports and enforces security policies, emergency procedures, staffing guidelines, and standard operating practices.
Acts as liaison with law enforcement, fire department, first responders, and regulatory agencies.
Handles high-priority, sensitive, or emergency incidents personally or through designated leadership.
Oversee contracted security providers performance, corrective action, training, coaching, evaluations, and professional development.
Manages incident documentation, reporting, Lost & Found procedures.
Manages, updates and creates policies and procedures as required by Legends Global best practices.
Assists in development and monitoring of security budget and financial controls.
Requirements:
Associate degree in law enforcement or related field
Minimum two (2) years of supervisory experience in event security OR Minimum five (5) years successful supervisory experience in security, law enforcement, or related discipline.