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Security Manager

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Marriott Bonvoy

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Location:
United Arab Emirates, Dubai

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

Job Responsibility:

  • Manages the daily functions of the department to ensure protection of property assets, employees, guests and property
  • Maintains logs, certifications and documents required by law and Standard Operating Procedures
  • Trains staff in established emergency procedures and implements accident and fire prevention procedures
  • Assists the Director of Engineering in administering fire prevention programs and emergency preparedness
  • Conducts hazard and risk assessments at the property
  • Develops detailed 'shut down' procedures for the property
  • Comply with applicable laws and safety regulations
  • Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms
  • Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system
  • Follow Duty of Care process for the protection of guests and employees
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
  • Implements action plans to monitor and control risk
  • Oversees all loss prevention operations
  • Oversees first aid program for guests and employees
  • Oversees the claims process and protects company assets
  • Communicates the importance of safety procedures
  • Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients
  • Serves as a role model to demonstrate appropriate behaviors
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • Meet quality standards and customer expectations on a daily basis
  • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others
  • Inspects and critiques the performance of the loss prevention department
  • Provides services that are above and beyond for customer satisfaction and retention
  • Analyzes information and evaluating results to choose the best solution and solve problems
  • Develops liaison with local law enforcement and emergency services
  • Informs and/or updates the executives and peers on relevant information in a timely manner
  • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person

Requirements:

  • High school diploma or GED
  • 4 years experience in the security/loss prevention or related professional area
  • OR 2-year degree from an accredited university in Criminal Justice or related major
  • 2 years experience in the security/loss prevention or related professional area

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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