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Four Seasons Logo Four Seasons · Hospitality and Tourism

Security Manager

Italy, Venice · Job Posted March 13, 2026
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Job Description

As Security Manager, you will support the overall safety, loss prevention, and emergency preparedness of the hotel, ensuring the protection of guests, employees, and property. Working closely with hotel leadership team, you will supervise daily security operations, maintain regulatory compliance, and uphold the discreet, refined atmosphere that defines Four Seasons. Your role will be central in creating a secure environment that enables a seamless and welcoming guest experience.

Job Responsibility

  • Oversees the Security contractor by interacting exclusively with the external company's representative, avoiding any risk of unlawful interposition and ensuring a positive and constructive relationship
  • Supervise and coordinate all daily security tasks, related to guests complains, safety, loss prevention and internal operations
  • Assist in developing, implementing, and maintaining emergency response, crisis management, and business continuity procedures
  • Ensure compliance with local security laws, fire safety codes, and regulatory standards
  • Maintain effective relationships with local authorities, emergency services, and relevant external partners
  • Monitor risk management programs, conduct security inspections, and review incident reports to identify areas for improvement
  • Support hotel-wide, awareness initiatives, and onboarding programs
  • Organize and facilitate local mandatory safety/security training
  • Uphold the highest levels of confidentiality, professionalism, and discretion at all times
  • Assist leadership in fostering a culture of safety and service excellence within the security team

Requirements

  • Degree or diploma in Security Management, Law Enforcement, or a related field
  • Knowledge of national security regulations, fire safety codes, and emergency procedures
  • Training and qualification that certifies the role of safety trainer, in accordance with Italian regulations
  • Minimum 3–5 years of experience in hotel or resort security, including supervisory responsibility
  • Experience in luxury or ultra-luxury hospitality environments, with a strong understanding of guest expectations for discretion and comfort
  • Strong leadership and problem‑solving abilities, with the capacity to perform well under pressure
  • High integrity, cultural sensitivity, and the ability to handle confidential information appropriately
  • Proficiency with MS Office, access control systems and incident management tools
  • Flexibility to work varied shifts, including nights, weekends, and holidays
  • Fluency in English and Italian and legal permission to work in Italy

What we offer

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
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