Job Description
The Security Manager is responsible for protecting the life and safety of all hotel occupants, safeguarding the physical premises, guest and team member property, and protecting the business assets and reputation of the company. This role ensures the accurate, timely, and complete reporting of all security-related incidents, and oversees lost and found operations as well as package and parcel management, including logging, secure storage, and proper distribution. The Security Manager is responsible for conducting and overseeing daily, weekly, and monthly building safety audits, ensuring that all safety, security, and life-safety systems are functioning properly and that deficiencies are promptly documented and addressed. This role is also responsible for staying current with the building’s Fire and Life Safety Plan, ensuring adherence to all required procedures, and maintaining compliance with all required certifications, licenses, and training for themselves and the Security team. The Security Manager must possess all qualifications and responsibilities of the Security Supervisor and Base Officer and provide guidance and supervision to Security team members, including maintaining and improving team morale. The role assists the Director of Security with training and retraining initiatives, monitoring competency, performance, and effectiveness, and supporting disciplinary actions, payroll, and scheduling on a day-to-day basis. The Security Manager also assists with conducting regular OSHA-required safety training for hotel departments.
