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Security Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Italy , Lake Como

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

Job Responsibility:

  • Manages the daily functions of the department to ensure protection of property assets, employees, guests and property
  • Maintains logs, certifications and documents required by law and Standard Operating Procedures
  • Trains staff in established emergency procedures and implements accident and fire prevention procedures
  • Assists the Director of Engineering in administering fire prevention programs and emergency preparedness
  • Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process
  • Develops detailed "shut down" procedures for the property
  • Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms
  • Incorporate into patrols an inspection tour of recording system
  • Follows up on all unusual activities in and around the property
  • Handles complaints, settling disputes, and resolving grievances and conflicts
  • Implements action plans to monitor and control risk
  • Oversees all loss prevention operations
  • Oversees and guides the efforts of the Accident Prevention Committee
  • Oversees first aid program for guests and employees
  • Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases
  • Communicates the importance of safety procedures
  • Emphasizes teamwork, close working relationships with other departments and assertive hospitality
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Provides personal assistance, medical attention, emotional support, or other personal care to others
  • Serves as a role model to demonstrate appropriate behaviors
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • Meet quality standards and customer expectations on a daily basis
  • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others
  • Inspects and critiques the performance of the loss prevention department
  • Provides services that are above and beyond for customer satisfaction and retention
  • Analyzes information and evaluating results to choose the best solution and solve problems
  • Develops liaison with local law enforcement and emergency services
  • Informs and/or updates the executives and peers on relevant information in a timely manner
  • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person

Requirements:

  • High school diploma or GED
  • 4 years experience in the security/loss prevention or related professional area
  • OR 2-year degree from an accredited university in Criminal Justice or related major
  • 2 years experience in the security/loss prevention or related professional area

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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