Security Manager Job at Aramark (Pampa)

Job Description

The Security Manager is responsible for leading security programs and protecting residents, employees, visitors, property, and company assets at the Caprock Workforce Community—a large-scale, workforce housing and hospitality environment operated by Aramark. This role ensures professional and effective security operations through strong vendor oversight, incident management, and proactive risk prevention. A continuous onsite presence, coaching leaders and employees, and reinforcing a strong safety and security culture are core expectations of this role.

Job Responsibility

Oversee contracted security providers, ensuring consistent, professional security coverage for the Caprock community
Monitor compliance with security contracts, post orders, incident reporting, and escalation protocols
Partner with Operations and Facilities to manage access control, patrol activities, emergency response, and asset protection
Lead security incident investigations in coordination with Human Resources and community leadership
Ensure alignment between security operations and the resident experience in a live-in community setting
Lead and implement Aramark risk control programs to protect people, property, and assets across the Caprock community
Conduct routine security walks of all community facilities, housing, dining, recreation, and common areas
Engage operational leaders in corrective actions identified during security assessments
Partner with Operations, Human Resources, and Corporate Safety & Risk Control to enforce Aramark's SAFE Commitment
Lead incident investigations and follow-up corrective actions to reduce severity and frequency of security events
Ensure compliance with applicable security regulations and Aramark standards
Maintain security documentation, incident reports, investigations, and corrective action logs
Accompany corporate, regulatory, or partner inspections and manage corrective action responses
Respond to emergencies in coordination with Facilities, clinic partners, and local emergency services
Support emergency preparedness planning, drills, and crisis response protocols appropriate to a large residential community
Lead security and emergency response training for managers and employees
Facilitate community safety meetings and cross-functional coordination
Train and coach managers and employees on security and risk prevention programs in alignment with Aramark standards
Act as a trusted advisor and visible security leader within the Caprock community

Requirements

Bachelor's degree required (Criminal Justice, Business, or related field preferred)
Minimum 3+ years of experience in security management, risk management, or related fields
Experience managing third-party security vendors, preferably in large-scale facilities or residential communities
Strong working knowledge of incident investigation, access control, and corrective action processes
Understanding of severity and frequency metrics and ability to drive improvements
OSHA certification preferred (or ability to obtain)
Excellent written and verbal communication skills
Strong coaching, influencing, and relationship-building skills
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Ability to lift up to 50 pounds and work in a physically active environment
Willingness to work evenings, weekends, and holidays as required in a 24/7 community setting

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