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Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.
Job Responsibility
Assists the Director of Security in managing security operations on a daily basis
Protection and safety of property assets, employees, guests and property
Accident and fire prevention and response
Ensures continuous protection of guests, employees and hotel assets
Maintains logs, certifications and documents required by law and Standard Operating Procedures
Assists in development and implementation of emergency procedures
Recommends follow-up action for security breaches
Conducts investigation of all losses of property assets
Deploys security staff to monitor and protect property assets
Complies with Corporate Security safety and security management guidelines
Completes documentation and reports employee accident and general liability incidents
Conducts periodic patrols of property and parking areas
Handles guest problems and complaints
Identifies and recommends minimizing physical hazards
Implements action plans to monitor risk
Maintains reports and documentation regarding patrols
Inspects security equipment
Provides means for medical attention
Conducts hourly employee performance appraisals
Identifies educational needs of others
Completes disciplinary procedures
Maintains first aid and CPR certifications
Implements local authority security requirements
Attends pre- and post-convention meetings
Celebrates successes of team members
Communicates importance of safety procedures
Solicits employee feedback
Encourages mutual trust
Identifies developmental needs of others
Provides guidance to subordinates
Provides personal assistance
Serves as role model
Displays leadership in guest hospitality
Empowers employees to provide excellent customer service
Meets quality standards
Provides services above and beyond for customer satisfaction
Assists in minimizing cost of accident claims
Brings issues to Human Resources
Strives to improve service performance
Administers property policies
Analyzes information to solve problems
Develops relationship with local law enforcement
Updates executives and subordinates
Provides information by telephone, email, or in person
Provides guidance in health and safety policies
Coordinates with Event Sales for VIP escort and media control
Requirements
High school diploma or GED
3 years experience in the security/loss prevention or related professional area
OR 2-year degree from an accredited university in Criminal Justice or related major
1 year experience in the security/loss prevention or related professional area