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The Security Managed Services Engineer L1 at NTT DATA is responsible for monitoring and managing security systems, ensuring the safety of client networks.
Job Responsibility:
Firewall device Monitoring 24*7
Administration & management of the Firewall through management server console
Monitoring the Console for any potential malware propagation & attacks, and follow the agreed upon IR process
Incident handling and Response
Managed Patches and updates
Monitoring Availability of Load Balancer
Load Balancer Interface Status (Up/Down)
Verify Load balancer dashboard and alerts
Shall oversee the tools monitoring and daily operations and manning the helpdesk and work as per the ITIL and industry best practices
Raise support tickets and Change Request Form (CRF) and implement the CRF rule changes validated by Level 2 resource and monitor and perform incident management with respect to proposed solution
Requirements:
2+ years of experience in Security domain
Work experience in Firewall
Awareness about network and security technologies, and protocols
OEM certification on Firewall Palo Alto/Checkpoint