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NTT DATA Logo NTT DATA · IT - Administration

Security Managed Services Engineer (L3)

India, Mumbai · Job Posted May 29, 2026
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Job Responsibility

  • Third Level troubleshooting of security device issues
  • Risk Analysis and mitigation planning
  • Planning and execution of DR Drills based on availability of DR setup and recovery procedures
  • Must possess multi domain expertise and should be Independently manage and resolve the technical escalated and complex issues within SLA
  • Actively participate in troubleshooting and resolving of complex issues as an SME ensuring adherence to RCA process
  • Maintain and improve mechanisms for proactive performance and risk assessment through the security solution and disseminate feedback to other internal security team
  • Adhere to all policies and procedures
  • Service Improvement Plans & Problem Management Meeting scheduling with OEMs
  • Participate in change control board and/or change control process
  • Network Security support (Firewall, Load Balancer)
  • Administration, capacity and upgrade of the WAF platform
  • Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable
  • Keep networking devices firmware / OS up to date as per OEM recommended
  • Periodic complete architecture review
  • SLA tracking with partners & OEMs
  • Quarterly rule base review to identify unused rules, risky rules and closure of the gaps identified
  • Schedule and implement IPSEC VPN
  • Participate in DR drill and provide necessary support
  • Firewall rule review
  • Track and maintain the policy deviations and exclusions in firewall policies
  • Virtualization and storage experience and knowledge including, VA assessment, Upgrade, VM provisioning, Storage Allocation/reclaim, upgrade etc.

Requirements

  • 8+ years of experience security domain, DAM, Virtualization & Storage
  • Strong knowledge in Firewall, Load Balancer, common security issues including, malware, viruses, ransomware, and host intrusion
  • Strong knowledge of network R&S, DAM, WAF, F5 LTM & ASM
  • Awareness about anti malware solution Opswat
  • Experience in Cloud Infrastructure and Virtualization (VMware vCloud Suite)
  • Certification: CISSP, CISM, or CISA
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