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As a Consulting Practice Leader – India Security Delivery Center (SDC), you will lead the transformation and execution of Microsoft’s India-based Security SDC as a fully integrated AI-first execution engine of ISD EAG Security Services. This role is accountable for evolving the India SDC from a traditional delivery/support model into a globally embedded security consulting organization operating across the full security lifecycle: strategy, presales, architecture, delivery, and continuous improvement. You will drive adoption of Microsoft’s AI-first security consulting model, embedding India SDC capabilities into the global security practices and customer-facing engagements—not as a downstream function, but as a co-owner of outcomes. You will build durable, high-performing teams and a portfolio that delivers measurable business value, improved security posture, and repeatable innovation at scale for Microsoft’s most strategic customers.
Job Responsibility:
Lead the India Security Delivery Center (SDC) as a core execution arm of EAG Security Services, fully embedded across regional security practices and aligned to global go-to-market and delivery motions
Create a customer-obsessed, outcome-driven culture
maintain executive stakeholder relationships
inspect and act on Voice of Customer (VoC) signals
remove delivery blockers as an escalation point
and sponsor systemic improvements to customer experience
Champion and operationalize the AI-first security consulting model across the India SDC
drive adoption with partner teams
run a culture of experimentation and continuous improvement
and convert learnings into reusable assets and IP that scale globally
Define and evolve the operating model so India SDC teams co-own the full engagement lifecycle (presales, architecture, delivery, and innovation), embedded into Security Transformation, Security Build, and Security AI Acceleration motions with clear roles, handoffs, and accountability for outcomes
Orchestrate cross-functional teams to drive business growth, profitability, utilization, delivery quality, and maturity through a strong rhythm of business (ROB), operational governance, and a culture of manager excellence, collaboration, and accountability
Build organizational capability by anticipating future security skill needs
investing in professional development
driving succession planning
and setting clear career growth plans with coaching to strengthen technical depth, consulting skills, and leadership
Drive continuous upskilling and reskilling through structured capability plans (training, hands-on labs, shadowing, coaching, and certification paths) with measurable targets, progress inspection, and timely course-correction
Own business health for the India SDC by running a forecasting and performance rhythm (revenue, utilization, consumption, margin, and engagement health). Improve scalability and profitability through AI-first delivery, standard delivery assets, reusable IP, and operational rigor
Own delivery quality and risk management, including review mechanisms for architecture and delivery standards
Partner with Security Sales to support presales and deal execution (close plans, delivery sponsorship, solution strategy, and deal governance). Review and influence deal constructs to ensure delivery feasibility, risk management, and alignment to Microsoft security priorities while enabling sustainable growth across the portfolio
Interface and partner with Product Engineering, Customer Success, Support, Partners
Embody our culture and values
Requirements:
Bachelor's Degree in Computer Science, Engineering, or related field AND 16+ years relevant work experience OR equivalent experience
8+ years team leadership or people management experience either with or without direct reports
Demonstrated experience leading large, multi-customer security services delivery portfolios, including governance of scope, quality, risk, timelines, and customer outcomes
Deep knowledge of modern security capabilities and operating models (e.g., Zero Trust, SecOps, cloud security, identity, data security, compliance, AI Security), and experience aligning security architecture to business and regulatory requirements
Nice to have:
Bachelor’s degree in Computer Science, Engineering, Information Security, or related field AND 15+ years relevant security experience OR equivalent practical experience
10+ years people management experience, including managing managers, organizational design, succession planning, and leading through change
Demonstrated leadership of a global or multi-geo delivery organization (e.g., delivery center model) with accountability for portfolio health, customer outcomes, and operational rigor
Strong consultative presales and solution-shaping experience, including executive stakeholder management, proposal/SoW oversight, and partnering with sales teams to drive pipeline to delivered outcomes
8+ years program and/or portfolio management experience across complex engagements, including governance, risk management, dependency management, and delivery quality
4+ years strategic account or customer success leadership experience, serving as an executive sponsor and driving measurable outcomes across senior customer stakeholders
Experience modernizing security services delivery using AI, automation, and standardized delivery plays, including development of reusable assets and intellectual property (IP) to improve scale, quality, and efficiency