Security Intervention Specialist Job at Allied Universal® (Grand Rapids)

Security Intervention Specialist

The primary function of the Security Intervention Specialist is to monitor surve...

Location

United States , Grand Rapids

Salary:

18.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent (e.g., GED)
Must be able to obtain a TOPS Alarm System Monitoring License as part of our paid on-the-job training
Minimum of one (1) year of experience in dispatching, security, customer service, or call center role
Must be capable of working in a high-stress environment and effectively communicating, particularly during critical, life-or-death emergency situations
Able to maintain high alert and use critical thinking to monitor customer sites and respond to any emerging situations
Proficient in the basics of Microsoft Excel, Microsoft Outlook, and Microsoft Teams

Job Responsibility

Monitor a variety of live video footage and location dashboards for signs of suspicious or ongoing criminal activity, such as burglary, loitering, trespassing, and high-stress situations
follow client-specific protocols as needed
Analyze, assess, and respond to system-generated alerts and event notifications promptly
Initiate outbound calls or emails to notify customers, law enforcement, first responders, and management of critical events requiring their attention or response
prioritize and route emergency calls to appropriate first responders
Answer inbound calls regarding customer inquiries and respond as necessary
Prepare comprehensive post-situational reports and logs for customer distribution

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

Fulltime

Digital Security Solution Specialist

Microsoft Elevate is chartered with the mission of bringing the power of technol...

Location

Ireland , Dublin

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND solid demonstratable experience in technology-related sales or account management OR equivalent experience
Cyber Security Sales experience

Job Responsibility

Qualifies sales opportunities using AI-driven frameworks and best practices
Supports strategy development for complex deals, collaborates with cross-functional teams throughout the deal lifecycle, and applies proven methods to win customer buy-in, close sales, and manage risks
Develops sales strategies focused on customer security needs, aligning with Microsoft's secure, AI-driven transformation
Reviews feedback to implement recovery plans and builds relationships with stakeholders to support satisfaction goals
Coordinates partner resources and co-selling throughout the sales lifecycle, ensuring partnership health and strategic alignment for accelerated customer value
Evaluates business trends and identifies emerging opportunities to enhance the customer portfolio and foster innovation
Applies advanced technologies, such as AI sales agents, automation growth
Utilises data on propensity, renewal, consumption, and usage to inform and prioritise sales strategies
Coordinates with assigned partners for each account or opportunity, ensuring effective collaboration with teams throughout the deal lifecycle
Reviews sales pipelines with internal teams to improve forecasting accuracy and meet targets, using AI analytics tools for greater precision

Fulltime

New

System Engineering Specialist Advisor

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

15+ years of progressive experience in enterprise endpoint management with at least 8+ years in senior/lead roles
Minimum 10 years of hands-on SCCM/MECM administration and architecture experience
Minimum 5 years of Microsoft Intune / Modern Endpoint Management design and delivery experience
Demonstrated experience leading technical teams of 5+ engineers across multi-client delivery contexts
Track record of successful client-facing engagements at Director / VP-IT level
Prior experience in managed services, IT outsourcing, or SI/consulting delivery models preferred
B.E. / B.Tech in Computer Science, Information Technology, or a related engineering discipline
MCA or equivalent postgraduate qualification considered in lieu of engineering degree with commensurate experience

Job Responsibility

Serve as the definitive technical authority for MECM/SCCM CB (Current Branch) design, architecture, and governance across client environments
Lead greenfield SCCM infrastructure deployments, CB upgrade programmes, and site hierarchy redesigns for enterprise-scale clients
Architect and govern Software Update (SUP), Application Management, OS Deployment (OSD), and Endpoint Protection workloads at scale
Define and enforce patch compliance frameworks, WSUS topology, ADR and maintenance window policies aligned to client SLAs
Lead complex OSD and task sequence engineering for Windows 11 migrations, hardware refresh cycles, and golden image pipelines
Govern SCCM boundary, boundary group, and content distribution architecture for geographically dispersed enterprise estates
Act as the escalation authority for all Priority-1/Priority-2 SCCM incidents, driving root cause analysis and permanent resolution
Lead SCCM-to-Intune co-management or full migration engagements — discovery, roadmap development, phased execution, and post-migration stabilisation
Review and approve all significant SCCM change requests (CRs) within client change management processes
Lead Modern Endpoint Management (MEM) architecture across Microsoft Intune for Windows 10/11, iOS, Android, and macOS device fleets

New

Victim Services Specialist

Responsible for maintaining a caseload of victims of alcohol and drugged driving...

Location

United States , Phoenix

Salary:

45000.00 USD / Year

Mothers Against Drunk Driving

Expiration Date

Until further notice

Requirements

Bachelor's degree in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
Bilingual (Spanish) is highly preferred
Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death)
Reliable transportation to court attendance is required along with a flexible schedule
Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment
Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language
Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities
Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments
Strong work ethic with the ability to maintain a high activity level
Must have exceptional internal and external customer service orientation

Job Responsibility

Maintain a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs
Provide court accompaniment and guidance with legal, financial, and medical systems
Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed
Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments
Maintain current assessment of victim’s coping and need for further referrals
Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation
May accompany victims/survivors to justice proceedings as appropriate
Provide advocacy by assisting in the protection and exertion of victims/survivor's rights and educating others about the criminal and civil justice systems
Conduct community needs assessments and analyzes results to determine the development, facilitation, and implementation of appropriate victim services, programs and events
Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services

What we offer

Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA

Fulltime

Sr. Software Engineer (ServiceNow)

ANS is seeking a Senior Software Engineer (ServiceNow) to join our team in Color...

Location

United States , Colorado Springs

Salary:

100000.00 - 200000.00 USD / Year

Applied Network Solutions

Expiration Date

Until further notice

Requirements

TS SCI Poly
Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master’s and 10 years OR a bachelor’s and 12 years OR an associate’s and 14 years OR HS and 16 years
Must meet Information Assurance Technical (IAT) Level 2 certification requirements
Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training
Must have Certification: ServiceNow Certified System Administrator
Must have at least one other advanced ServiceNow certification
Team Leadership experience
The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow SDLC
Experience with at least one of (Agile, Scrum, SDLC)
Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively

Job Responsibility

Provide expert knowledge of network management systems, operating systems, COTs/GOTs, and integration of disparate tools and servers
Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2
Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements
Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability
Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges
Direct integration efforts with Cisco NSO, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes
Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed
Monitor the team’s efforts to maintain IT system and application performance/availability while responding proactively to emerging issues
Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant
Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification

What we offer

Family Medical, Dental (w/ adult orthodontia) and Vision coverage
Pet Discount Program
PTO (Paid Time Off)
Maternity/ Paternity Leave
Supplemental Military Leave Pay
11 Paid Holidays
401(k) plan with 6% Company Contribution
Generous Professional Development Program
100% Employer paid Short- and Long-Term Disability
100% Employer paid Life Insurance

Fulltime

Sr. Software Engineer (ServiceNow)

At Applied Network Solutions (ANS), we bring together some of the most curious m...

Location

United States , Denver

Salary:

100000.00 - 200000.00 USD / Year

Applied Network Solutions

Expiration Date

Until further notice

Requirements

Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master’s and 10 years OR a bachelor’s and 12 years OR an associate’s and 14 years OR HS and 16 years.
Must meet Information Assurance Technical (IAT) Level 2 certification requirements.
Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training.
Must have Certification: ServiceNow Certified System Administrator.
Must have at least one other advanced ServiceNow certification.
Team Leadership experience.
The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow SDLC.
Experience with at least one of (Agile, Scrum, SDLC).
Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively.
Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions.

Job Responsibility

Provide expert knowledge of network management systems, operating systems, COTs/GOTs, and integration of disparate tools and servers
Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2
Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements
Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability
Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges
Direct integration efforts with Cisco NSO, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes
Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed
Monitor the team’s efforts to maintain IT system and application performance/availability while responding proactively to emerging issues
Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant
Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification

What we offer

Family Medical, Dental (w/ adult orthodontia) and Vision coverage
Pet Discount Program
PTO (Paid Time Off)
Maternity/ Paternity Leave
Supplemental Military Leave Pay
11 Paid Holidays
401(k) plan with 6% Company Contribution
Generous Professional Development Program
100% Employer paid Short- and Long-Term Disability
100% Employer paid Life Insurance

Fulltime

Sales Specialist-Cloud & Ai Platforms

Are you passionate about AI and eager to transform the IT landscape? Join our dy...

Location

United States , Multiple Locations

Salary:

88000.00 - 150100.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 2+ years technology-related sales or account management experience OR equivalent experience

Job Responsibility

Customer Engagement: Ensures each customer understands Microsoft's commitment to secure, AI-powered transformation and aligns the customer’s related priorities to the customer success plan, fostering long-term partnerships through AI-driven insights. Ensures partner teams, resources and relationships are activated, driving co-selling strategies and partner attach to each opportunity early in the sales lifecycle. Ensures connections with the partner organization (i.e. GPS) to drive share, partner health, that aligns with execution plans to accelerate customer value realization at scale. Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices. Assists in strategy development for pursuing and closing deals. Collaborates across organizations to contribute to deal orchestration and handoffs throughout the deal lifecycle with minimal guidance. Utilizes best practices to gain customer buy-in, secure deals, and manage risks to support sales activities across the solution area. Sales & Pipeline Management: Participates in sales pipeline reviews with internal stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Maintains sales and/or consumption pipeline hygiene to enable tracking to achieve assigned sales metrics using all available tools, resources, and processes. Drives usage and/or consumption pipeline hygiene to actively monitor adoption trends, identify opportunities for intervention, enabling customers to realize the value of solutions purchased, drive expansion, and ensure healthier, more predictable renewals. Assesses business and emerging opportunities in context of provided feedback to contribute to the enhancement of the customer portfolio and support customer innovation initiatives. Utilizes technology (e.g., AI sales agents, automation, Power Platforms) to support growth within the assigned domain. Reviews propensity, renewal, consumption, and usage data to help inform sales strategy prioritization. Coordinates with partners assigned to each account and/or opportunity to assist in handoffs with other teams (e.g., Global Partner Solutions [GPS], Customer Success Unit [CSU], Industry Solutions Delivery [ISD], Partner) throughout the deal lifecycle. Sales Strategy: Participates in discussions with stakeholders and decision makers for customers to identify and qualify sales opportunities. Collaborates with internal stakeholders to support and contribute to customer success. Collaborates with account teams to align the customer's artificial intelligence (AI) transformation vision with their business priorities and success objectives. Incorporates security principles in customer interactions, opportunity, and pursuits to maintain trust and compliance standards. Collaborates with others cross-organizationally and assists in the development of solutions that facilitate AI- and cloud-driven transformations for customers within their solution area. Utilizes existing strategies to help differentiate Microsoft's offerings in a competitive landscape. Leverages established guidelines to advise customers on technologies and solutions that align with their goals and drive digital transformation. Leverages whitespace analysis and partners with others to identify business opportunities within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Gathers and assesses market intelligence, trends, and insights with the team. Utilizes established market analysis approach to align sales strategies with market trends with minimal guidance. Assists in assessing solution area(s) and identifies trends to support aligning sales plays with customer demands, incorporating AI-driven predictive analytics to forecast future market needs. Collaborates across teams to suggest solutions that support customer business objective

What we offer

Certain roles may be eligible for benefits and other compensation.

Fulltime

Solution Specialists-Digital Native

Leads discussions with senior stakeholders and decision makers for high-value cu...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience
Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience
6+ years solution or services sales experience

Job Responsibility

Leads discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities
Leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights
Synthesizes evaluation of the solution area(s) and market to strategically align sales plays with complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs
Leads partnerships with others cross-organizationally and guides the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge AI technologies and cloud services
Leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision
Leads the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights
Leads partner teams and resources, and fosters lasting relationships that activate co-selling strategies and drive partner attach to each opportunity through every stage in the sales lifecycle
Leads partner organization connections (i.e. GPS) that lead to enduring relationships, shared gains, partner health and alignment with execution plans to accelerate customer value realization at scale
Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices
Leads strategy development for driving and closing complex, high-value opportunities

Fulltime

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Security Intervention Specialist

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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