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Legends Global Logo Legends Global · Physical Work

Security Guard Level I & II

United States, Albuquerque · Job Posted February 20, 2026
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Job Description

Responsible for overseeing the safety and security of Albuquerque Convention Center facilities and Albuquerque Convention Center patrons, employees, and assets.

Job Responsibility

  • Responsible for maintaining twenty-four (24) hour security of the interior and exterior of the building
  • Provide security services for assigned facilities
  • conduct periodic patrols by foot, to ensure only authorized personnel are on facility grounds
  • Lock and unlock facility doors as directed
  • Regulate the flow of employees and the public on facility premises to ensure safety
  • Respond to calls for service and reports of crimes in progress
  • call for emergency services (police, medical or fire) as necessary
  • assist outside agencies as needed
  • Conduct preliminary investigations to determine if a crime has been committed
  • determine whether further action is warranted
  • document incidents and prepare reports
  • May conduct periodic fire and safety hazard inspections of facilities
  • develop recommendations for enhancing security precautions
  • Monitor and operate computers, CCTV, and Fire Alarm Panels
  • Perform duties in the control center as assigned
  • dispatch security via radio
  • answer telephones
  • maintain 24-hour incident log
  • notify chain of command in matters of serious nature
  • Provide general assistance to the public
  • receive and document all lost and found articles
  • respond to and resolve inquiries
  • Prepare a variety of reports regarding security enforcement activities
  • Collect parking fees, charging customers accordingly
  • Provide information and assistance to the public regarding parking information and options
  • respond to complaints or direct complaints to appropriate staff
  • Provide security of the ACC parking structure
  • Monitor the occupancy of the parking structure and provide alternate parking locations if necessary
  • Maintain and clean surrounding work area
  • Perform related duties and responsibilities as required
  • Interact with ACC patrons, vendors & employees in a courteous and professional manner
  • Conduct bag search / wand / monitors metal detectors for all those entering the facility
  • Complete all assigned tasks within the guidelines & deadlines set by the Director of Security & Parking
  • Comply & adhere to the department's performance, conduct & attendance standards
  • Comply with all legal & ethical instructions given by the Director of Security & Parking
  • *Adhere to the Security department's prime directives
  • Basic computer skills (i.e.: Microsoft Word, Outlook, etc.)
  • Communicate clearly and concisely in English

Requirements

  • High school diploma or GED
  • Current valid New Mexico Guard Card to the appropriate level as necessary or obtain the NM Guard Card within 3 months of employment

Nice to have

  • Principles and practices of security procedures
  • Principles and practices of fire safety and evacuation procedures
  • Exceptional Customer Service habits
  • Verbal De-Escalation Concepts
  • Methods and techniques of two-way radio communication
  • Principles and procedures of record keeping and basic report preparation
  • Pertinent Federal, State, and local laws, codes and regulations
  • Safe work practices
  • Ability to prepare clear and concise reports
  • Operate two-way radio
  • Perform the essential functions of the job with or without reasonable accommodation
  • Establish and maintain effective working relationships with those contacted in the course of work
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