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Legends Global Logo Legends Global · Physical Work

Security Guard - Events

United States, Albany 24.31 USD / Hour · Job Posted February 20, 2026
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Job Description

Under the supervision of the Security Manager and Security Supervisors, responsible for assuring the safety and security of the patrons attending events, employees, and facility assets. This is a part-time, causal position as needed based on events.

Job Responsibility

  • Provide excellent customer service and always maintain a courteous and professional demeanor
  • Exercise restraint and patience when dealing with a disruptive patron
  • Search patrons and their belongings using walk through metal detectors, hand wands, and conducting bag checks
  • Assist when needed scanning patron’s tickets as they enter the building and ensuring all patrons have a proper ticket/credential
  • Crowd management and assist with movement through the facility ensuring that patrons enter and exit the building in an orderly fashion
  • Be alert, aware and proactive and assist with handling any disturbances or problems that arise
  • Posts or patrols may include areas inside and outside the facility including the parking garage and walkway
  • Direct patrons to appropriate locations (seats, restroom, etc.)
  • Ensure patrons are in the correct location(s) with corresponding tickets
  • Listen and respond to patron’s questions, comments and suggestions and get assistance when needed
  • Communicate to Security Supervisor any issues including patron accidents, patron actions that may be disruptive or inappropriate
  • Be alert and oversee assigned area for spills or situations requiring staff attention
  • Follows protocol in the case of emergency situations
  • Maintain the rules and regulations of the building

Requirements

  • Must be a NYS Licensed Security Guard
  • Must be at least 18 years old
  • HS Diploma or GED required
  • A minimum of six (6) months prior security experience
  • Excellent customer service skills
  • Must be personable and proactive in providing assistance to all patrons and staff
  • Follow oral and written instructions and communicate effectively with others
  • Must have professional presentation, appearance and work ethic
  • Must be fluent in English
  • Able to see and read small sized text on tickets (paper and electronic)
  • Must be able to work irregular hours including nights, weekends, holidays as well as during normal business hours
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