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Allied Universal® is hiring a Security GSOC Operator at a Tech/Media/Telecom Campus in Cupertino, CA. The GSOC Operator is responsible for using security best practices to identify, analyze, and support all events and incidents that impact or potentially could impact Open Text operations, facilities, and employees. The GSOC Operator is responsible for monitoring multiple security network systems to coordinate responses to all safety and security incidents. In addition to monitoring security systems, the GSOC Operator is required to properly provide timely and accurate reports/information to Security Management of all life safety events, and guide and assist business clients during emergency and non-emergency events.
Job Responsibility
Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
Respond to incidents and critical situations in a calm, problem solving manner
Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
Assist company employees in all concerns that pertain to safety and security
Monitor travel safety and security of company’s employees
Requirements
Be at least 18 years of age for unarmed roles
21+ years of age for armed roles
Possess a high school diploma or equivalent, or five (5) years of verifiable experience
Minimum of two (2) years of military, law enforcement, government, or security experience
As a condition of employment, applicants will be subject to a background investigation
Valid CA Guard Card required
2 + years of customer service
2 + years security experience
strong technology skills
Nice to have
Access Control / Badge / Alarm Panel Experience Preferred
What we offer
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day
40 hours of vacation after one year of employment at eligible work assignments