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Hex is looking for our first Security GRC Manager to build, scale, and own our security and privacy compliance programs. This role is pivotal in setting the foundation for how Hex meets regulatory, customer, and industry obligations across frameworks including SOC 2, ISO 27001, ISO 27701, HIPAA, GDPR, CCPA, PCI DSS, and emerging requirements that matter to our customers. As the inaugural GRC hire, you will architect the systems, processes, and culture that ensure Hex operates with integrity, earns customer trust, and maintains continuous audit readiness. You’ll partner closely with engineering, business operations, and our go-to-market teams to develop a world-class GRC function empowered by automation, thoughtful risk management, and clear communication. This role is both strategic and hands-on: you’ll define long-term program roadmaps while also rolling up your sleeves to run audits, perform risk assessments, and answer customer security questionnaires. You must be technical enough to understand how Hex’s product works under the hood and translate that understanding into defensible compliance, clear documentation, and trust-building narratives for customers.
Job Responsibility:
Own and mature Hex’s security and privacy compliance program across SOC 2, ISO 27001, ISO 27701, HIPAA, GDPR, CCPA, PCI DSS, and other frameworks relevant to our business
Ensure continuous audit readiness
Track regulatory and industry changes
Maintain and develop core security policies, standards, and procedures
Own Hex’s risk management lifecycle
Build lightweight but effective governance processes
Partner with Engineering and Security to ensure technical controls map appropriately to compliance requirements
Serve as the primary owner of customer and prospect security questionnaires, risk assessments, and contractual security provisions
Manage and improve Hex’s Trust Center / trust portal
Collaborate with Sales, Customer Success, and Legal on security-related deal support
Build defensible, scalable processes for handling increasing customer scrutiny
Lead internal and external audits from planning through remediation
Establish automated or repeatable evidence collection processes
Coordinate cross-functional contributors to meet audit timelines and quality requirements
Own Hex’s third-party risk management program
Build a lightweight but rigorous process aligned with Hex’s scale and risk profile
Partner with Procurement, Security, and IT to ensure defensible vendor decisions
Define and run security awareness training tailored to Hex’s environment
Evangelize GRC internally
Document processes, playbooks, and FAQs
Evaluate, implement, and administer GRC tools
Build automation into compliance wherever possible
Partner with engineering teams to understand Hex’s infrastructure and embed compliance requirements into CI/CD, logging, monitoring, and cloud security controls
Requirements:
5–8+ years in GRC, compliance, security engineering, privacy, audit, or a related field
Deep familiarity with frameworks such as SOC 2, ISO 27001, ISO 27701, PCI DSS, HIPAA, GDPR, and associated security controls
Experience running or contributing significantly to audit cycles and certification processes
Technical literacy in cloud-native environments (AWS preferred), SaaS architectures, and modern security tooling
Ability to understand and explain product architecture, data flows, and control implementations to auditors and customers
Experience building or maturing GRC programs at a high-growth company
Strong project/program management skills
Comfort creating order out of ambiguity
Exceptional communicator with the ability to translate complex topics into clear, concise, customer-ready language
Strong stakeholder management skills
Empathic, diplomatic, and able to balance customer expectations with business realities
Highly organized and detail-oriented
Naturally curious with a continuous-improvement mindset
Thrives in distributed, fast-paced environments
Comfortable making risk-based decisions and presenting tradeoffs to leadership
Nice to have:
Certifications such as CISA, CISM, CISSP, CRISC, ISO 27001 Lead Implementer/Auditor
Experience with GRC automation platforms (e.g., Vanta, Drata, Tugboat, SecureFrame) and Trust Center tools (e.g., Conveyor, SafeBase)
Familiarity with data protection operations, privacy programs, DPIAs, or AI/ML compliance contexts