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Robert Half Logo Robert Half · IT - Administration

Security Field Engineer

United States, Melbourne · Job Posted January 18, 2026
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Job Description

We are looking for an experienced Security Field Engineer with expertise in low-voltage systems to join our team in Melbourne, Florida. This position offers an exciting opportunity to work directly with clients, ensuring the optimal performance of integrated security systems. The role requires a proactive individual who enjoys solving technical challenges and delivering high-quality solutions in a fast-paced environment.

Job Responsibility

  • Program, test, and commission integrated security systems, including access control, wireless, intrusion, paging, and intercom devices
  • Provide hands-on installation, configuration, and maintenance of hardware, software, and networking products at client sites
  • Diagnose, troubleshoot, and resolve technical issues promptly to ensure uninterrupted system functionality
  • Train field technicians and clients on the operation and maintenance of security systems
  • Manage assigned projects, ensuring timely delivery, adherence to budget, and high-quality results
  • Act as the primary liaison for clients to address concerns, escalate issues, and maintain open communication
  • Perform routine maintenance and repairs on equipment to prevent future disruptions
  • Document service activities thoroughly, including troubleshooting steps and resolutions
  • Collaborate with team members to develop innovative solutions and improve existing processes
  • Provide on-call, after-hours support as needed, including nights, weekends, and holidays

Requirements

  • Proficiency in network cabling, fiber-optic installations, and low-voltage systems
  • Demonstrated knowledge of access control, CCTV systems, and wireless technologies
  • Certifications in Genetec, Software House, Lenel, or Exacq are highly preferred
  • Strong ability to prioritize and shift focus in response to changing work orders
  • High school diploma or associate degree in a relevant field
  • Excellent communication and organizational skills
  • Ability to travel to client locations and work collaboratively with a team
  • Flexibility to provide after-hours support and adapt to varying shifts as required

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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