Security Event Control Room Operator

• Monitor live operations via CCTV and integrated security systems, ensuring strict compliance with SOPs
• Respond quickly and calmly to alarms, incidents, and emergencies, escalating as required
• Coordinate emergency response, providing accurate, timely information to on-ground teams and stakeholders
• Manage access control to restricted areas, ensuring only authorised personnel are admitted
• Produce accurate reports and incident logs that capture essential details and support accountability
• Maintain operational readiness by checking and managing critical equipment and systems

• Holds a current NSW 1A Security Licence (minimum 12 months)
• Proven Event Control Room Operator experience
• Excels at report writing, record-keeping, and detail accuracy
• Communicates clearly and remains composed in fast-moving or emergency situations
• Can work confidently with established procedures and adapt to real-time updates
• Flexible and committed to a 24/7 rotating roster, including nights, weekends, and public holidays
• Ability to pass a LLND (Language, Literacy, Numeracy and Digital) test
• A current First Aid and CPR certificate
• A valid Full NSW Driver’s Licence
• A Current NSW RSA Card

Additional certifications (or willingness to obtain): Traffic Control, White Card, Fire Warden and Chief Warden

• Internal RTO offers pathways to help you gain skills and qualifications
• Company values contribution and offers long term careers
• Equal opportunity employer committed to workforce inclusion and diversity