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As a Security Engineer L1 at NTT DATA, you will provide remote technical support and monitor security systems in a 24/7 environment. This entry-level role requires a bachelor's degree in Computer Science or IT, along with certifications like CCNA and CompTIA Security+. You will be responsible for incident response, monitoring WAF and SSLO, and collaborating with IT teams to ensure security integrity. Join our Network Security Operations team, specializing in Web Application Firewall (WAF) and SSL Orchestrator (SSLO) solutions. This is an entry-level position that involves monitoring, initial incident response, and routine maintenance of critical security infrastructure within a high-stakes banking environment. The ideal candidate is a fast learner with a basic understanding of network security concepts and a strong desire to build a career in cybersecurity. You must be prepared to work in a 24/7 shift-based environment to support our client's security needs.
Job Responsibility:
Provide remote technical support and monitor security systems in a 24/7 environment
Responsible for incident response, monitoring WAF and SSLO, and collaborating with IT teams to ensure security integrity
Identify and resolve technical incidents and problems
Restore service to clients by driving incidents to an effective resolution
Ensure all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions
Monitor WAF dashboards, logs, and alerts in real-time to detect threats like SQL injections, cross-site scripting (XSS), and DDoS attacks
Perform real-time monitoring of SSLO to ensure the proper decryption and inspection of encrypted traffic by security tools
Conduct daily health checks and status verifications of WAF and SSLO devices and report any hardware or performance issues
Assist in generating daily, weekly, and monthly reports on security incidents and performance trends
Work with other IT teams (e.g., Network, Server, and Application Support) to resolve security-related issues
Respond to security alerts by performing initial analysis and logging incidents or tickets in the ITSM system
Validate security events to differentiate between genuine threats and false positives based on standard operating procedures (SOPs)
Escalate unresolved incidents to the L2/L3 security teams while providing accurate and detailed documentation
Maintain up-to-date and accurate records of incidents, changes, and standard operating procedures (SOPs)
Install application patches and signed software updates in order to improve performance, enable additional functionality or enhance security standard including but not limited to Performing Scans, Management of the system, Updating of plugins and patches, etc.
To maintain the inventory of entire assets of Cyber Security solutions as per scope of this RFP and maintain and update a database with respect to OS, Database, Webservers, Application details, IP addresses pertaining to all Security Solutions under scope of this RFP
Maintain IP addressing schemes, routing information, routes, routing tables, etc. for the Firewall operation
Requirements:
Bachelor's degree in Computer Science or IT (BE/B-Tech/BCA or master’s degree in CS/IT)