Security Engineer WAF and SSLO Job at NTT DATA (Mumbai)

Security Engineer WAF and SSLO

The Security Engineer L2 role at NTT DATA involves providing remote technical su...

Location

India , Kolkata

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Degree or relevant qualification in Information Technology or Computing or a related field
Professional level Certification in different Security Technologies such as Cisco, Juniper, Checkpoint, PaloAlto, Fortinet, Aruba, BlueCoat, ZeeScaler 5 such as (but not limited to) CCNP, JNCIP, ACCP, PCNSP, CCSP etc.
Moderate level experience in Security technologies such as Firewall, IPS, IDS, Proxy etc.
Moderate level experience in technical support to clients
Moderate level experience in diagnosis and troubleshooting
Moderate level experience providing remote support in Security technologies
Moderate level experience in relevant technology
Developing knowledge of technical documentation
Developing knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain
Developing knowledge of vendor technologies, such as Cisco, Microsoft, ARC, Audio Codes, PeterCOnnect , Sonus.

Job Responsibility

Maintains the support process and ensures that requests for support are handled according to the procedures
Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate
Identifies and resolves problems following agreed procedures
Carries out agreed maintenance tasks
Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required
Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information
Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions
Prioritises and diagnoses incidents according to agreed procedures
Investigates causes of incidents and seeks resolution
Escalates unresolved incidents and follows up until incident is resolved

Fulltime

Security Engineer WAF and SSLO

The Security Engineer L2 will play a vital role in maintaining the bank's Web Ap...

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science or IT
4-6 years of relevant experience
CEH certification
CCNA certification
F5 certifications (F5-CA/F5-CTS)
In-depth knowledge of F5 BIG-IP platforms, including LTM, ASM/WAF, and SSLO
Strong troubleshooting skills
Solid understanding of network security principles

Job Responsibility

Provide Level 2 operational support for F5 BIG-IP systems, specifically for WAF (ASM) and SSL Orchestrator (SSLO) modules
Monitor F5 platforms for performance, availability, and security events, responding to alerts and service-desk tickets in line with established SLAs
Analyze and resolve security incidents related to web applications and SSL/TLS traffic, performing first-pass diagnostics and fixing routine issues
Escalate complex or high-severity issues to the L3 engineering team and F5 Technical Assistance Center (TAC) as required
Manage and deploy Web Application Firewall (WAF) policies and security policies, including managing exceptions and performing policy tuning
Perform configuration changes and updates on F5 SSL Orchestrator for decrypting, inspecting, and re-encrypting SSL/TLS traffic
Implement standard configurations for new applications and services as per design guidelines and bank policies
Develop and maintain Standard Operating Procedures (SOPs), runbooks, and a knowledge base for incident resolution
Lead the troubleshooting efforts for security incidents, providing accurate root cause analysis (RCA)
Ensure that F5 WAF and SSLO configurations are compliant with the bank's security policies and regulatory requirements

Fulltime

Security Engineer WAF and SSLO

The WAF & SSLO L2 Engineer will be a key member of our network security team, re...

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Degree in Information Technology or Computing
Certifications in security technologies
Strong technical support skills
Experience in troubleshooting
BE/B-Tech/BCA or master’s degree in CS/IT
CEH/CCNA/CCNP sec + OEM F5 Certification F5-CA/F5-CTS (2 certifications)
4-6 years’ relevant experience
In-depth knowledge of F5 BIG-IP platforms, including LTM, ASM/WAF, and SSLO

Job Responsibility

Provide Level 2 operational support for F5 BIG-IP systems, specifically for WAF (ASM) and SSL Orchestrator (SSLO) modules
Monitor F5 platforms for performance, availability, and security events, responding to alerts and service-desk tickets in line with established SLAs
Analyze and resolve security incidents related to web applications and SSL/TLS traffic, performing first-pass diagnostics and fixing routine issues
Escalate complex or high-severity issues to the L3 engineering team and F5 Technical Assistance Center (TAC) as required
Manage and deploy Web Application Firewall (WAF) policies and security policies, including managing exceptions and performing policy tuning
Perform configuration changes and updates on F5 SSL Orchestrator for decrypting, inspecting, and re-encrypting SSL/TLS traffic
Implement standard configurations for new applications and services as per design guidelines and bank policies
Develop and maintain Standard Operating Procedures (SOPs), runbooks, and a knowledge base for incident resolution
Lead the troubleshooting efforts for security incidents, providing accurate root cause analysis (RCA)
Ensure that F5 WAF and SSLO configurations are compliant with the bank's security policies and regulatory requirements

Fulltime

Security Engineer WAF and SSLO (L2)

Location

India , Kolkata

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Developing knowledge of technical documentation
Developing knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain
Developing knowledge of vendor technologies, such as Cisco, Microsoft, ARC, Audio Codes, PeterCOnnect , Sonus
Customer service orientated and pro-active thinking
Problem solver who is highly driven and self-organized
Good attention to detail
Good analytical and logical thinking
Excellent spoken and written communication skills
Team player with the ability to work well with others and in group with colleagues and stakeholders
Degree or relevant qualification in Information Technology or Computing or a related field

Job Responsibility

Maintains the support process and ensures that requests for support are handled according to the procedures
Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate
Identifies and resolves problems following agreed procedures
Carries out agreed maintenance tasks
Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required
Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information
Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions
Prioritises and diagnoses incidents according to agreed procedures
Investigates causes of incidents and seeks resolution
Escalates unresolved incidents and follows up until incident is resolved

Security Engineer WAF and SSLO (L2)

The WAF & SSLO L2 Engineer will be a key member of our network security team, re...

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

BE/B-Tech/BCA or master's degree in CS/IT
CEH/CCNA/CCNP sec + OEM F5 Certification F5-CA/F5-CTS
4-6 years relevant experience
In-depth knowledge of F5 BIG-IP platforms, including LTM, ASM/WAF, and SSLO

Job Responsibility

Provide Level 2 operational support for F5 BIG-IP systems, specifically for WAF (ASM) and SSL Orchestrator (SSLO) modules
Monitor F5 platforms for performance, availability, and security events, responding to alerts and service-desk tickets in line with established SLAs
Analyze and resolve security incidents related to web applications and SSL/TLS traffic, performing first-pass diagnostics and fixing routine issues
Escalate complex or high-severity issues to the L3 engineering team and F5 Technical Assistance Center (TAC) as required
Manage and deploy Web Application Firewall (WAF) policies and security policies, including managing exceptions and performing policy tuning
Perform configuration changes and updates on F5 SSL Orchestrator for decrypting, inspecting, and re-encrypting SSL/TLS traffic
Implement standard configurations for new applications and services as per design guidelines and bank policies
Develop and maintain Standard Operating Procedures (SOPs), runbooks, and a knowledge base for incident resolution
Lead the troubleshooting efforts for security incidents, providing accurate root cause analysis (RCA)
Ensure that F5 WAF and SSLO configurations are compliant with the bank's security policies and regulatory requirements

Fulltime

Security Engineer WAF and SSLO (L2)

The WAF & SSLO L2 Engineer will be a key member of our network security team, re...

Location

India , Kolkata

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Operational support for F5 BIG-IP systems, specifically for WAF (ASM) and SSL Orchestrator (SSLO) modules
Monitor F5 platforms for performance, availability, and security events
Analyze and resolve security incidents related to web applications and SSL/TLS traffic
Escalate complex or high-severity issues to L3 engineering team and F5 TAC
Manage and deploy Web Application Firewall (WAF) policies and security policies
Perform configuration changes and updates on F5 SSL Orchestrator
Implement standard configurations for new applications and services
Develop and maintain Standard Operating Procedures (SOPs), runbooks, and knowledge base
Lead troubleshooting efforts for security incidents
Ensure F5 WAF and SSLO configurations are compliant with security policies and regulatory requirements

Job Responsibility

Provide Level 2 operational support for F5 BIG-IP systems, specifically for WAF (ASM) and SSL Orchestrator (SSLO) modules
Monitor F5 platforms for performance, availability, and security events, responding to alerts and service-desk tickets
Analyze and resolve security incidents related to web applications and SSL/TLS traffic
Escalate complex or high-severity issues to L3 engineering team and F5 TAC
Manage and deploy WAF policies and security policies, including managing exceptions and performing policy tuning
Perform configuration changes and updates on F5 SSL Orchestrator
Implement standard configurations for new applications and services
Develop and maintain SOPs, runbooks, and knowledge base
Lead troubleshooting efforts for security incidents
Ensure F5 WAF and SSLO configurations are compliant with bank's security policies and regulatory requirements

Fulltime

Security Engineer WAF and SSLO (L2)

The Security Remote Field Service Engineer (L2) is a developing engineering role...

Location

India , Pune

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Degree or relevant qualification in Information Technology or Computing or a related field
Professional level Certification in different Security Technologies such as Cisco, Juniper, Checkpoint, PaloAlto, Fortinet, Aruba, BlueCoat, ZeeScaler 5 such as (but not limited to) CCNP, JNCIP, ACCP, PCNSP, CCSP etc.
Moderate level experience in Security technologies such as Firewall, IPS, IDS, Proxy etc.
Moderate level experience in technical support to clients
Moderate level experience in diagnosis and troubleshooting
Moderate level experience providing remote support in Security technologies
Moderate level experience in relevant technology
Developing knowledge of technical documentation
Developing knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain
Developing knowledge of vendor technologies, such as Cisco, Microsoft, ARC, Audio Codes, PeterCOnnect , Sonus

Job Responsibility

Maintains the support process and ensures that requests for support are handled according to the procedures
Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate
Identifies and resolves problems following agreed procedures
Carries out agreed maintenance tasks
Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required
Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information
Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions
Prioritises and diagnoses incidents according to agreed procedures
Investigates causes of incidents and seeks resolution
Escalates unresolved incidents and follows up until incident is resolved

Fulltime

Security Engineer WAF & SSLO (L1)

The Security Remote Field Service Engineer (L1) is an entry level engineering ro...

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to communicate and work across different cultures and social groups
Ability to plan activities and projects well in advance and takes into account possible changing circumstances
Ability to maintain a positive outlook at work
Ability to work well in a pressurized environment
Ability to work hard and put in longer hours when it is necessary
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting
Ability to adapt to changing circumstances
Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey
Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, Microsoft, ARC, Audio Codes, PeterCOnnect, Sonus
Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain

Job Responsibility

Maintains the support process and ensures that requests for support are handled according to the procedures
Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate
Identifies and resolves problems following agreed procedures
Carries out agreed maintenance tasks
Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required
Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information
Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions
Prioritises and diagnoses incidents according to agreed procedures
Investigates causes of incidents and seeks resolution
Escalates unresolved incidents and follows up until incident is resolved

Fulltime

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Security Engineer WAF and SSLO

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