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The WAF & SSLO L2 Engineer will be a key member of our network security team, responsible for the operational support, administration, and maintenance of the bank's Web Application Firewall and SSL Orchestration platforms. This role focuses on protecting critical banking applications and sensitive data from modern web threats while ensuring compliance with stringent financial regulations. The ideal candidate will have strong L2 troubleshooting experience and a solid understanding of network security principles within a dynamic banking and financial services environment.
Job Responsibility:
Provide Level 2 operational support for F5 BIG-IP systems, specifically for WAF (ASM) and SSL Orchestrator (SSLO) modules
Monitor F5 platforms for performance, availability, and security events, responding to alerts and service-desk tickets
Analyze and resolve security incidents related to web applications and SSL/TLS traffic
Escalate complex or high-severity issues to L3 engineering team and F5 TAC
Manage and deploy WAF policies and security policies, including managing exceptions and performing policy tuning
Perform configuration changes and updates on F5 SSL Orchestrator
Implement standard configurations for new applications and services
Develop and maintain SOPs, runbooks, and knowledge base
Lead troubleshooting efforts for security incidents
Ensure F5 WAF and SSLO configurations are compliant with bank's security policies and regulatory requirements
Analyze incidents and identify root causes
Coordinate with departments/stakeholders for incident analysis and remedial action
Provide engineering analysis and architectural design of technical solutions
Requirements:
Operational support for F5 BIG-IP systems, specifically for WAF (ASM) and SSL Orchestrator (SSLO) modules
Monitor F5 platforms for performance, availability, and security events
Analyze and resolve security incidents related to web applications and SSL/TLS traffic
Escalate complex or high-severity issues to L3 engineering team and F5 TAC
Manage and deploy Web Application Firewall (WAF) policies and security policies
Perform configuration changes and updates on F5 SSL Orchestrator
Implement standard configurations for new applications and services
Develop and maintain Standard Operating Procedures (SOPs), runbooks, and knowledge base
Lead troubleshooting efforts for security incidents
Ensure F5 WAF and SSLO configurations are compliant with security policies and regulatory requirements
Analyze incidents and identify root causes
Coordinate with different departments/stakeholders for incident analysis and remedial action
Provide engineering analysis and architectural design of technical solutions