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Security Engineer (Mobile App)

Malaysia, Kuala Lumpur 6000.00 - 8000.00 RM / Month · Job Posted May 05, 2026

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Job Description

Enhance your cybersecurity career with hands-on exposure to advanced mobile protection. Master the art of troubleshooting while working alongside industry-leading security experts. Our client is a specialist in mobile application security, focused on shielding digital products from sophisticated threats. As a Security Engineer, you will be the frontline technical bridge, ensuring their cutting-edge security solutions work flawlessly for global users.

Job Responsibility

  • Resolve customer inquiries through various channels, providing clear and accurate technical guidance
  • Execute compatibility tests and document findings to ensure seamless app performance across platforms
  • Diagnose software and network-related issues, escalating complex cases to specialized teams when necessary
  • Build and maintain technical FAQs and internal knowledge bases to streamline future troubleshooting
  • Analyze customer feedback to identify opportunities for enhancing product reliability and user experience

Requirements

  • Proficiency in native mobile coding (Java, Kotlin, Swift) and cross-platform frameworks (Flutter, React Native)
  • Strong analytical skills to root-cause complex software and network-related issues
  • Experience navigating help desk tools and project management software like Teambition
  • Ability to translate complex technical concepts into simple terms for non-technical users
  • High level of persistence and determination to resolve technical hurdles in a fast-paced environment
  • Fluency in English, with an advantage if capable of understanding Mandarin for broader communication
  • Collaborative mindset with the ability to work independently on detailed technical reports

Nice to have

Mandarin

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