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Conduct rotational foot patrols around the full site, perimeter, car parks, landscaped gardens, lakeside paths, meeting areas, shops and cafes
Screen vehicle and pedestrian entry and exit points, providing directions where required and welcoming people to the park
Provide a safe and secure environment for events, sports, and entertainment taking place on the events plaza
Conduct regular security and health & safety equipment operability checks such as intruder alarms, defibs, first aid kits, fire alarms, intercoms, security doors
Respond to incidents as per SOPs and follow the directions of the Duty Shift Manager, Security Manager and Deputy Security Manager as required
Conduct periodic vehicle, personnel, and site searches when required
Project a welcoming, positive attitude in order to deliver a 5-star security and customer service experience
Ability to think on feet to solve problems during difficult interactions with public to defuse and escalate conflicts using soft skills, diplomacy and street smarts
Willingness to occasionally assist and support other operations departments in keeping the park highly presentable and smart
Maintain a smart and presentable appearance at all times, a high visible presence to deter hostile intent, and high levels of observation skills
Requirements:
Sound technical and IT knowledge to operate patrols scanners, personal radios, body worn cameras, entry/ exit gates
Must be physically fit and active
Required to walk around the park and stand at static posts for 12 hours a day