Security Coordinator

• Assist with the hiring, training, and supervising of part-time staff
• Create and manage staff schedules and payroll for both part time and full-time team members
• Ensure staff compliance with policies and procedures
• Ensure that staffing levels are appropriate during events
• Assist with preparing, planning, operating, and executing events
• Responsible for maintaining equipment standards, inventory, cleaning, and distribution for Security personnel
• Create and distribute event paperwork
• Respond promptly to comments, questions, suggestions, and complaints received by our Guests
• Manage guest lost and found
• Provide administrative support and complete projects/tasks as assigned for Security Department
• Maintain and update Security forms, Databases, and offices
• Assist in creating and monitoring all department policy and procedural guidelines/ handbooks
• Assist in creating and implementing recognition program, incentives, and initiatives for part-time staff
• Carry out administrative tasks for the entire Security Department team

• College degree in Business, Communications or related area of study preferred
• Minimum of 2 years customer/guest service experience, preferably in a sports and/or entertainment facility
• Proficiency in Microsoft Office Programs (Word, Excel, Outlook, PowerPoint) is required
• Must be prepared to work long, irregular hours for extended periods as determined by the event schedule (weekends and holidays included)
• Must be able to stand/walk for long periods of time and can lift 40 lbs
• Must pass a criminal background check and employment check prior to employment
• Ability to communicate effectively in English both verbal and written

Experience in an employee staffing software such as ABI, ADP, or other relevant time management software