Security Controller Job at Wilson James (London)

Job Responsibility

Provide immediate support to Estate and Building Teams to mitigate risk
Trust you instinct and report anything suspicions, out of the ordinary or unusual
Be aware of contractor movement aware of work permits including lone worker supervision
Manage control room-based keys and assets such as radios and equipment with MyTag
Ensure all lone workers are monitored and managed thoroughly throughout their shift
Provide accurate and timely early warning of risks assets and people
Proactively work with and for Property Managers and their teams in support of Broadgate
Control interface between Property Management (Broadgate) and retailers and contractors

SIA CCTV licence
SIA DS licence
Excellent customer engagement skills with excellent verbal and written communication skills
Experience with security surveillance and access control systems
High level of attention to detail, timekeeping, and ability to prioritise time effectively
An understanding of the principles of equality and diversity in relation to security staff
Demonstrate the ability to think and act quickly in emergencies or under pressure
Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance
Able to deal calmly and confidently with all demands from staff and management team
Be trained at all building control rooms to ensure best practice and resilience is maintained
Deal with visitors to the security control room providing them with a personal service and guidance
Strong data inputting and administration skills
Demonstrate proven negotiation, listening and problem-solving skills
Have experience in dealing with multiple issues at once, prioritising and resolving problems
Experience in critical asset, crisis, and incident management

Annual leave entitlement of 5.6 weeks
Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme
Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses
Health and Wellbeing – Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents
Financial support
Discounts on hundreds of retail sites
Progression opportunities – many of our team go on to senior and site management roles
A welcoming, respectful team culture
Uniform and full induction provided
Cycle to work scheme
Employee Assistance Programme Mental health and counselling access Personal wellbeing resources 24/7 confidential helpline Retailer discounts Life assurance