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To work as a Contract Support Officer, providing a high level of customer service. Act as the first point of contact for all staff and visitors entering the premises. Liaise with the client and/or building tenants where applicable. Working alongside fellow Unitrust Colleagues. Ensuring the protection of persons and property and thereby the provision of a safe and secure environment.
Job Responsibility:
Provide a high level of customer service
Act as first point of contact for all staff and visitors
Liaise with client and/or building tenants
Ensure protection of persons and property
Maintain good order on site
Protect client property against loss, theft, damage and waste
Prevent offences against the law and company policies
Ensure basic fire precautions and escape routes are clear
Undertake internal and external patrols and inspections
Meet and greet visitors and carry out security procedures
Escalate security and maintenance issues via email
Produce and administer access pass cards
Monitor and respond to alarms (CCTV, Security, BMS)
Manage contractors
Complete permit to work forms
Carry out escort duties for contractors and deliveries
Prevent unauthorised persons in prohibited areas
Maintain accurate records
Manage ad-hoc projects and requests
Monitor and respond to CCTV and intruder alarms
Liaise with client maintenance team for out of hours works
Manage key control and daily issues
Requirements:
Security Industry Training Organisation basic qualification or equivalent experience
First aid qualification is desired but not essential
Excellent literacy and communication skills
Excellent verbal and written English
Good telephone manner
Computer literate (Email, Word, Excel)
Capable of using all security equipment necessary
Consistently smart appearance
Reliability
Energetic
Self-motivation
Ability to use own initiative and work without supervision
Ability to cope with multiple tasks in a calm professional manner
Excellent timekeeping
Tact and diplomacy to deal with people at all levels
Self-confidence
Interest in self-development
Excellent level of physical fitness
Nice to have:
First aid qualification
What we offer:
Access to Virtual GP
Above industry standards Employee Assistance Programme