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We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers’ security transformation on the Microsoft Azure and Microsoft 365 Platforms to support the Canadian business. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements.
Job Responsibility:
Drive positive Customer Satisfaction and become a trusted advisor
Provide feedback and insights from customers/partners and be the Voice of Customer
Land an end-to-end value proposition for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings
Position and deliver solutions that drive Security product usage
Develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments
Identify resolutions to Customer blockers by leveraging SA subject matter expertise
Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits “Secure by Design” framework
Align individual skilling to team/area demands & Customer Success goals
Accelerate customer outcomes and share your expertise, contribute to Intellectual Property (IP) creation & re-use
Run Architectural Design Sessions to build a plan for implementing the solution
Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform
Requirements:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
6+ years experience working in a customer-facing role (e.g., internal and/or external)
6+ years experience leading technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Breadth of technical experience and knowledge, with depth / Subject Matter Expertise in: Sentinel, all Defender Workloads and Data Security strategies and solutions
Identity and Access Management
Zero Trust strategies including, Zero trust Foundations, Defend Against Threats, Protect and Govern Sensitive Data
Deep knowledge of solution architecture, design, implementation, and/or support of Cloud Security
Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts
Presentation skills with a high degree of comfort with both large and small audiences
Understanding of how Microsoft Security, compliance, and identity solutions can span across solution areas
Ability to understand customer’s Security related business requirements and customer problems and solve them through Microsoft cloud technologies
Competitive Landscape knowledge of Security platforms
Technical aptitude and experience to learn new cloud technologies and understand relevant cloud market trends
Nice to have:
Additional or preferred qualifications: Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Additional asset is active Canadian Government Secret Clearance or the ability to secure Secret Clearance with the Canadian Industrial Security Directorate (CISD) of Public Services and Procurement Canada