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Microsoft Corporation Logo Microsoft Corporation · IT - Software Development

Security Cloud Solution Architect - Leader

United States, Multiple Locations Employment contract 155800.00 - 277200.00 USD / Year · Job Posted July 13, 2026
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Job Responsibility

  • Oversees team on proactively acting as an advocate for and the voice of the customer/partner leveraging relevant insights
  • Supports and coaches team on innovating methods for proactively identifying and/or translating customer/partner problems into solutions
  • Mobilizes resources within the customer success unit (CSU) and across Microsoft to solve issues
  • Oversees team on anticipating, identifying, escalating, and mitigating blockers using appropriate tools
  • Holds team accountable for delivering solutions in line with company methodologies to prepare highly complex and/or impactful customers for operational readiness and achievement of their business goals and targets
  • Drives team on proactively identifying, anticipating, and setting the foundation with the customer/partner for new cross-solution opportunities for Consumption, Usage & Unified expansion at scale
  • Holds team accountable for driving operational excellence and proven practice standards throughout all sales stages/activities/tools of record
  • Leads team on leveraging market insights and demand signals to partner with leadership in identifying relevant areas
  • Leads team on leading the direction that internal virtual team members and stakeholders take
  • Leads team on proactively identifying and anticipating gaps that drive changes and improvements to scale across customers
  • Managers deliver success through empowerment and accountability by modeling, coaching, and caring
  • Leads team on leveraging market insights and demand signals to partner with leadership in identifying relevant areas in which to drive up-skilling and/or accreditations based on demand
  • Leads team on proactively identifying and anticipating gaps through delivery, communicating those gaps to relevant team members and internal/external stakeholders, and connecting gaps and patterns across business and technology areas that drive changes and improvements to products, IP (both existing and new), technologies, and/or processes/practices that enable solutions to scale across customers
  • Leads team on leading the direction that internal virtual team members (brought together around technologies and customer/partner challenges) and stakeholders take with customers/partners by sharing ideas, insights, and strategic, technical input across boundaries, using knowledge of Microsoft architectures and their context in the competitive landscape, and actively pursuing opportunities that grow impact and capabilities of the broader organization

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • 5+ years people management experience, including managing consultant practice managers, technical sales managers, technical architect managers, and/or people managers

Nice to have

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 15+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • 8+ years experience working in a customer-facing role (e.g., internal and/or external)
  • 8+ years experience leading technical projects, teams, or functions
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
  • 8+ years people management experience, including managing consultant practice managers, technical sales managers, technical architect managers, and/or people managers
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