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Monarch Casino Resort & Spa Black Hawk Logo Monarch Casino Resort & Spa Black Hawk · -

Security Assistant Shift Manager

United States, Black Hawk Employment contract 60000.00 USD / Year · Job Posted June 14, 2026
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Job Description

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Responsibility

  • Dual jobs: at times will need to supervise other staff – other times serve as a regular security officer
  • Conducts regular ID checks on the Monarch Black Hawk property to ensure all guests who are on property are at least 21 years of age
  • Provide the highest level of Guest Service at all times
  • Greet all guests, Team Members and vendors in a positive friendly manner
  • Provide security and protection for guests, team members, property, and assets
  • Handles all monetary transactions between Guest Services and Table Games/Slots when needed
  • Maintains physical surveillance of the Monarch Black Hawk property
  • Prepares detailed and accurate reports on any security or medical related incidents that occurs during scheduled shift
  • Provides assistance with escorting when needed for Team Members and/or Guests
  • Reacts promptly to disturbances where security is required
  • Takes charge of and administers emergency first aid to injured or ill Guests and Team Members
  • Conducts post-accident and suspicioned drug screens
  • Takes appropriate action, when required, of individuals suspected of illegal activities
  • Maintains liaison with outside agencies to facilitate the exchange of mutually beneficial information

Requirements

  • Must be at least 21 years of age with a valid driver's license and able to obtain and maintain a Colorado Support Gaming License
  • Must have at least 6 months prior security or gaming experience
  • Ability to provide exceptional guest service and strong verbal communication skills
  • CPR and First Aid certification preferred (or able to achieve certification after hire)
  • Strong currency handling skills, ability to process currency transactions accurately
  • Intermediate computer knowledge and experience required
  • Ability to use and wear an ear piece radio communication device
  • Ability to speak and write English
  • Ability to communicate information through spoken words and sentences that others will understand
  • Ability to read and understand information and instructions presented in writing
  • Must be able to stand for duration of shift
  • Must be able to bend, stoop and continuously use hands
  • Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs
  • Ability to work all shifts including weekends and holidays when needed
  • Understanding and knowledge of Title 31 reporting
  • Successfully pass a pre-employment criminal background check and drug screen

Nice to have

  • CPR and First Aid certification preferred (or able to achieve certification after hire)
  • Familiarity with State Gaming ICMP's, Rules, and Regulations a plus

What we offer

  • Enhanced health, dental, and vision insurance, along with a flexible spending account
  • Education, tuition, and certification reimbursement (up to $6,000 per calendar year)
  • Growth opportunities available across four different restaurants
  • Access the team dining hall with one free hot meal per shift
  • Company-matched 401k
  • Paid time off and six observed holidays
  • We subsidize your bus transportation up to 80%
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