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The Security & Safety Supervisor plays a vital operational role in supporting the resort’s overall safety and security framework. This position ensures the protection of guests, employees, and property while upholding the discreet, polished, and guest‑centric environment expected in a luxury 5‑star resort. The Supervisor is responsible for the smooth execution of daily security operations, proactive risk management, and consistent adherence to safety procedures, incident protocols, and regulatory requirements. Strong operational awareness, leadership ability, and a service‑minded approach are essential to success in this role.
Job Responsibility:
Supervise day‑to‑day security and safety operations, ensuring full compliance with resort policies, emergency procedures, and applicable laws
Review and validate incident reports to ensure accurate documentation and timely follow‑up action
Coordinate with relevant internal departments and external stakeholders to address immediate security concerns and operational issues
Oversee the proper issuance, handling, and accountability of all security equipment
Conduct shift briefings, assign personnel to posts, and ensure thorough handovers between shifts
Ensure all incident reports and activity logs are completed accurately and submitted within required timelines
Verify proper documentation and registration of equipment issuance and incident entries
Review the Activities Register and arrange appropriate security support for scheduled events and guest activities
Lead and supervise investigations of all security‑related incidents, ensuring proper documentation, analysis, and corrective action
Liaise with external authorities and government agencies as required
Prepare comprehensive operational summaries and reports for management
Take command of emergency situations until relieved by senior management or designated authorities
Ensure consistent enforcement of operational procedures and compliance with company policies
Supervise Security Officers through routine patrols and performance checks
Provide coaching, guidance, and support to team members
Conduct on‑the‑job training for new or junior personnel and ensure accurate maintenance of training records
Maintain and encourage a culture of safety, teamwork, and accountability
Collaborate closely with the Surveillance Department
Immediately notify the Security & Safety Manager or Director of Loss Prevention of serious incidents
Maintain effective communication with other departments
Maintain strong awareness of safety procedures, guest wellbeing, and protection of company assets
Stay fully knowledgeable of all resort emergency and contingency plans
Ensure that safety hazards, malfunctions, and maintenance concerns are reported and resolved promptly
Enforce resort rules, regulatory requirements, and the laws of the Kingdom of Saudi Arabia (KSA)
Maintain strict confidentiality of all sensitive information and security‑related matters
Attend all required training sessions, departmental briefings, and management‑led meetings
Perform any additional duties assigned by the Security & Safety Manager or senior management
Requirements:
In line with Saudization requirements, this opportunity is available to Saudi Nationals only
Minimum 3–5 years of experience in security operations, preferably within a luxury 5‑star hotel or resort environment
Previous supervisory experience is strongly preferred
Certified training in security operations, emergency response, fire safety, and first aid
Strong capability in incident management, emergency planning, and risk assessment
Excellent organizational, administrative, and reporting skills
Proficiency in Microsoft Office and familiarity with CCTV, alarm systems, and access‑control technologies
Professional appearance with strong verbal and written communication skills
Fluency in English is required
High level of integrity, discretion, and professionalism
Nice to have:
additional languages are an advantage
What we offer:
Competitive Base Salary
Live‑Out Allowance
Travel Allowance
30 Days of Paid Annual Vacation
10 Paid Public Holidays
Complimentary Meals in the Employee Restaurant
Comprehensive Medical & Life Insurance Coverage
Employee Assistance Program (EAP)
Global Complimentary Room Nights with Four Seasons
Laundry Service for Uniforms
Ongoing Training, Development & Career Progression Opportunities
A Supportive, Multicultural, and Growth‑Focused Work Environment