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Security and Safety Officer position at The Ritz-Carlton Key Biscayne Miami responsible for patrolling property, monitoring security systems, responding to emergencies, conducting investigations, and ensuring guest safety while delivering luxury service standards.
Job Responsibility:
Patrol property areas
Assist guests with room access
Monitor security systems
Conduct hazard inspections
Respond to emergencies
Administer first aid/CPR
Handle disturbances
Complete incident reports
Conduct investigations
Ensure guest safety and security
Requirements:
Patrol all areas of the property
assist guests with room access
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
Conduct daily physical hazard inspections
Respond to accidents, contact EMS or administer first aid/CPR as required
Assist guests/employees during emergency situations
Notify appropriate individuals in the event of accidents, attacks, or other incidents
Defuse guest/employee disturbances
Complete incident reports
Handle all interruptions and complaints
Resolve safety hazard situations
Escort any unwelcome persons from the property
Report to scenes of vehicle accidents/thefts
Conduct investigations and gather evidence
Conduct interviews with relevant parties
Stand, sit, or walk for an extended period of time
Read and visually verify information in a variety of formats
Visually inspect tools, equipment, or machines
Enter and locate work-related information using computers
Move at a speed required to respond to work situations
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
Grasp, turn, and manipulate objects of varying size and weight
Move through narrow, confined, or elevated spaces
Move over sloping, uneven, or slippery surfaces
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
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