Security and Safety Officer

• Respond promptly and effectively to all security and safety-related calls, coordinating with local law enforcement when necessary
• Collaborate closely with operations and event staff to ensure seamless experiences for visitors and successful execution of programming
• Conduct thorough interior and exterior patrols of the facility
• identify, address, and report any security, safety, or fire hazards
• Prepare clear, detailed incident reports and carry out comprehensive investigations when warranted
• Support the planning and execution of public safety strategies for daily operations and special events
• Assist with traffic control in loading dock areas, guiding drivers and managing parking to maintain an efficient and safe work environment
• Safeguard property from damage caused by negligence, vandalism, or unsafe behavior
• Help prevent losses by identifying irregularities, addressing violations of policies, and intervening when unauthorized access or trespassing occurs
• Work collaboratively with the Event Services team to manage large crowds, adapting to dynamic event environments while delivering exceptional customer service
• Operate and monitor security and building systems, including CCTV, fire alarms, radio communication, elevators, and lighting controls
• Provide leadership and support during emergency evacuations
• Perform security and safety inspections during event move-ins and move-outs
• Uphold the organization’s standards and reputation by complying with all applicable laws, regulations, and internal policies
• Coordinate efforts with the Security Director and designated Law Enforcement Liaison
• Maintain daily safety inspection logs and event-related reports
• Offer guidance on safe practices related to protective gear, machinery, fall hazards, electrical risks, ladder use, and structural safety
• Intervene and stop any activity or condition that poses a threat to health or safety
• Record and investigate incidents, assisting Human Resources with the documentation and resolution of related claims
• Follow all established protocols and contribute to a secure environment within the venue, including its perimeter and loading dock areas
• Support overall team efforts by completing additional tasks as assigned, always aiming to exceed safety and service standards

• Demonstrates a high level of diligence, attention to details and a strong commitment to providing outstanding customer service
• Excellent verbal, written and reading communication skills in both, English and Spanish
• Ability to clearly present and explain health and safety topics to diverse audiences
• Completed OSHA trainings or able to complete it withing a short timeframe
• Solid understanding of relevant legislation and regulations (e.g., OSHA, EPA) and safety procedures
• Familiarity with potential hazardous materials and safe handling practices
• Adhere to OSHA regulations, including but not limited to the standards outlined in 29 CFR 1926 (Construction) and general industry standards 1910 & 1911
• Experience in writing clear, concise and accurate incident and safety reports
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• working knowledge of safety management information systems (SMIS) is a plus
• Thrives in fast-paced environments, able to multitask and prioritize responsibilities effectively
• Demonstrates sound judgement, especially under pressure and the ability to recognize problems and implement effective solutions
• Most hold and maintain a valid Security Guard license
• Capable of remaining in a stationary position for extended periods (4+ hours), as needed
• Comfortable working in indoor and outdoor environments, including exposure to various weather conditions
• Willing and available to work a flexible schedule, including nights, weekends and holidays, as required by event demands
• Physically able to move throughout the venue frequently during shifts

Working knowledge of safety management information systems (SMIS) is a plus