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The Manager, Security Platform Engineering is a management role, responsible for providing operational management and support to a team of Security Platform Engineers who are accountable for detecting and monitoring escalated threats and suspicious activity affecting the organization's technology domain (servers, networks, appliances and all infrastructure supporting production applications for the enterprise, as well as development environments). This role works closely with cross functional teams and learns more about new security tools and technologies that are getting onboarded. This role also learns more about the administration, monitoring and maintenance of the security tools/technologies. The Manager, Security Platform Engineering is a people management role, accountable for fostering a collaborative and innovative team culture focused on achieving operational excellence.
Job Responsibility
Works as part of a 24/7 team that works on a rotational shift basis
Works as part of Platform and Content Engineering handling tunings, stakeholder requests, escalations, reporting, trainings
Administration of the organizational security tools to gather security logs from environment
Life cycle management of the supported security tools/technologies, Break-fix, Patching, Live update
Creates SOPs and notify stakeholders
Documents best practices
Identifies opportunities to make automations which will help the incident response team
Performs hiring and staffing of high-quality engineers
Ensures all team members are trained on all aspects of the service
Ensures all team members are trained on customer service skills
Reviews work output of team members and provides relevant coaching and mentoring
Requirements
Advanced experience in leading and managing Security teams
Advanced experience in Security technologies like (Firewall, IPS, IDS, Proxy etc.)
Advanced experience in technical support to clients
Advanced experience in diagnosis and troubleshooting
Advanced experience providing remote support in Security Technologies
Advanced experience in SOC/CSIRT Operations
Advanced experience in handling security incidents end to end
Knowledge on networking, Linux and security concepts
Advanced experience in configuring/managing security controls such as Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, HoneyPots and other security tools
Knowledge on log collection mechanism such as Syslog, Log file, DB API
Knowledge in security architecture
Advanced experience in Security Engineering
Bachelor's degree or equivalent in Information Technology or related field
Nice to have
Relevant level of Networking certifications such as CCNA, JNCIA, ACCA, PCNSA, CCSA etc.
Relevant level of Security certifications such as AZ-500, SC-200, Security+, CEH, CISSP, CISM etc.