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Security Account Manager

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Wilson James

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Location:
United Kingdom , Longcross, Chertsey, Uxbridge

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Category:
-

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Contract Type:
Not provided

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Salary:

63742.00 GBP / Year
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Job Description:

The Security Account Manager will be responsible for the Management and growth of one key account as well as supporting the team across the contract. This will involve developing company strategies with their customer to meet and exceed realistic targets, and to manage customer satisfaction through achieving agreed Service Level Agreements and developing strong relationships. Key Operational responsibilities include ensuring correct staffing support and financial management are maintained in line with contractual KPI's.

Job Responsibility:

  • Working with the WJ Security Management teams across all locations you will lead the Security team, working with other Managers within Client and WJ business streams to deliver progressive first-class Security services
  • Liaise with and meet with customers and key contacts on a regular basis to review contract performance and ensure that quality standards are maintained in accordance with Service Level Agreements and Key Performance Indicators
  • To lead, manage and motivate direct reports including setting goals/targets, performance reviews, appraisals, performance management, coaching, training and development planning
  • To ensure appropriate processes are in place to approve and control leave, sickness absence and overtime to ensure appropriate cover of shifts, service levels are maintained, and budgetary implications are minimized whilst remaining working time compliant
  • Produce weekly reporting data that forecasts operational requirements or upcoming challenges, including mitigation measures in line with client requirements
  • Respond to changes in the external environment including legislation, technology and trends

Requirements:

  • Extensive experience in commercial and operational management including leadership and team management in the service sector
  • Experience in financial management and budgetary control for scalable resources – Events industry preferred
  • Excellent interpersonal and communication skills
  • Commercially aware with an attention to detail
  • Proven record of strong working relationship building skills
  • Excellent organizational skills
  • Experience in change management
  • Experience of issue and conflict resolution
  • Ability to work under own initiative, making decisions to benefit the organization
  • SIA licence
What we offer:
  • Annual leave entitlement of 5.6 weeks
  • Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme
  • Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses
  • Health and Wellbeing – Life assurance scheme, access to mental health support specialists
  • Access to an Online GP for you and your dependents
  • Financial support
  • Discounts on hundreds of retail sites
  • Progression opportunities – many of our team go on to senior and site management roles
  • A welcoming, respectful team culture
  • Uniform and full induction provided
  • Cycle to work scheme

Additional Information:

Job Posted:
May 04, 2026

Expiration:
May 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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