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Allied Universal® is hiring a Security Account Manager for an Investment Banking Client located in Boston, Mass. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front—guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service.
Job Responsibility
Team leadership & performance management
Training & development
SOPs, Playbooks & Operational Standards
Investigations
GSOC Technology & Systems Management
Intelligence collection & analysis
Risk assessment
Crisis response & communication
Metrics, Reporting & Continuous Improvement
Stakeholder Coordination & Communications
Business Continuity, Travel Risk & Compliance
Physical security operations
Cross-site & enterprise collaboration
Requirements
Education: Bachelor’s degree in security management, criminal justice, emergency management, intelligence, or a related field — or an equivalent combination of education and relevant experience
Experience: 3+ years of security operations experience, including 3+ years in a security/global operations or command-center environment and demonstrated team leadership or supervisory experience
Experience managing or coordinating a 24/7 operation, including staff scheduling and coverage
Working knowledge of access control and video-management systems, mass-notification tools, and security intelligence/analysis practices
Hands-on experience with enterprise platforms such as access control (e.g., CCure), video management (e.g., Avigilon, ExacqVision), mass notification (e.g., Everbridge), and travel risk management (e.g., International SOS)
Strong written and verbal communication, sound judgment under pressure, and demonstrated discretion with confidential and sensitive information
Proficiency with standard office and collaboration software.
Nice to have
Experience in healthcare, technology, or other regulated environments, and familiarity with applicable privacy and security expectations
Incident-command or crisis-management training (e.g., ICS), and intelligence/OSINT analysis experience