Securities Operations Representative

• Perform various operational tasks on complex securities that require general knowledge of unit functions and systems
• support securities operations
• identify ways to improve the overall process
• perform moderately complex duties such as processing, researching inquiries and reconciling transactions
• review time sensitive documents
• receive direction from supervisor and coordinate situations involving other departments
• collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• interact with internal customers
• receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

2+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

• Completed 2nd year in college (bachelor’s degree course) or associate degree
• extensive working experience (voice and back-office support) in the BPO/Contact Center financial account or Financial Services industry
• preferred background in securities operations (e.g trade processing, trade booking, brokerage services, derivatives, fixed income, etc.)
• willing to work on permanent night shift schedule that follows US holidays

• Equal opportunity employment policy
• compliance-driven and risk-mitigating culture