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The Veteran Experienced Talent (VET) Program is a 6-week direct hire program designed to connect Veterans with meaningful career opportunities. Candidates are hired as full-time employees and will receive support and coaching aimed at ensuring a smooth transition into Wells Fargo. The program includes three half-day Program Orientations led by the Military Talent Team and Learning & Development Facilitators, five weeks of two-hour networking and professional development sessions, and an assigned program Alumni mentor to ease transition, build networks, and foster camaraderie within the cohort. Wells Fargo is seeking a Securities Operations Associate as part of the Account Data and Maintenance team within Wealth and Investment Management Operations. The Account Data and Maintenance team is responsible for supporting Financial Advisors and their staff with account maintenance.
Job Responsibility:
Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations
Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low risk tasks and deliverables with narrower impact
Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures
Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
Assist in gathering data to support resolution of issues
review and analyze functional operational tasks that require research and evaluation
Resolve low complexity escalated issues within the scope of responsibility in Security Operations
Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
Support overall effectiveness of the team according to plans
monitor daily securities and cash related production work
Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies
Requirements:
6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Service in any branch of the United States military
Must be off active duty no later than the anticipated start date. Exceptions: terminal leave and/or traditional Guard or Reserve status are eligible
Nice to have:
6 + months of Project Management experience
Financial data management experience
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Ability to work independently, proactively, innovatively, and creatively while exercising sound judgement
Ability to process complex transactions and perform extensive research to resolve complex customer issues
Excellent verbal, written, and interpersonal communication skills
Effective organizational, multi-tasking, and prioritizing skills
Ability to read, analyze, and interpret documents/reports
Strong attention to detail and accuracy skills
Solid problem-solving skills
Proficient with Microsoft Office including importing, exporting, and manipulating data within Excel