This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Wells Fargo is seeking a Securities Operations Specialist supporting Commercial Loan Operations Money Movement within Wealth & Investment Management Operation division.
Job Responsibility:
Support performance of less experienced WIM Custom Loan Servicing staff and overall effectiveness of team
Provide lending support service in operations, documentation, and customer service to Credit teams
Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area
Perform administrative, transactional, operational, or customer support tasks
Resolve complex client problems and inquiries
Analyze issues, business requirements, standards, procedures, and call trends to identify opportunities for improvement and help develop innovative plans within Loan Servicing functional area to improve business operations
Provide subject matter expertise and interpretation of procedures to less experienced staff
Use independent judgment to review and file claims while ensuring compliance with all federal, state, client and company policies, procedures, and regulations
Interact with immediate Loan Servicing team, functional area, and internal peers outside work group on loan related servicing activities, as well as internal or external customers
Participate in regional or team meetings, and provide guidance and training to less experienced individuals
Requirements:
6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Nice to have:
6+ months of Loan Servicing experience
Experience and knowledge of Automated Financial Services Systems (AFS)
Experience and knowledge in Hogan and Client Link systems
Experience of Wealth and investment management
Intermediate Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
Solid problem-solving skills
Strong analytical skills with high attention to detail and accuracy
Experience developing partnerships and collaborating with other business and functional areas
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities