Securities & Derivatives Rep, Citi

Securities & Derivatives Rep

Citi

Location:
India, Mumbai

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Job Responsibility:

Manage a portfolio of high-profile clients and serve as single point of contact for queries, engaging to understand client service needs and gaps
Liaise with internal and external cross-functional partners to deliver customer service that meets or exceeds client expectations
Ensure transactions are executed timely and accurately
Identify and implement process improvements and test new features/functions
Perform regulatory, audit and control assessments and create reports for internal and/or external distribution
Contribute to short and long-term projects and engage with global partners where necessary to meet client requirements
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

1-2 years of previous cash management and financial services experience preferred
Consistently demonstrate clear and concise written and verbal communication
Aptitude for utilizing reporting tools and applications
Proven organizational skills
Demonstrated ability to drive results in a fast-paced, goal-oriented environment
Bachelor's degree/University degree or equivalent experience

Additional Information:

Job Posted:
July 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.