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The Secretary demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills; prepares reports, correspondence and departmental materials using a variety of office equipment and software programs; schedules appointments, answers department phones, and is responsible for maintaining office supplies, equipment and filing system.
Job Responsibility:
Answers department phones and provides appropriate information
transfers calls as needed and takes accurate messages
Distributes departmental mail
Electronically arrives patients for appointments and prepares all patient information for clinic
Maintains department filing system and office supplies/equipment
Prepares reports, correspondence and departmental materials using a variety of office equipment and software programs
Provides non-clinical support to patients
Schedules appointments and coordinates meeting arrangements
Schedules appointments for various patient procedures, including: precertification for various procedures and admissions
mailing information packages to new patients for completion prior to appointment
preparation of all patient information
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
Requirements:
High School Graduate
1 or more years clerical experience
Proficiency in Microsoft Word, Excel, PowerPoint and Access
Must possess excellent organizational skills and have the ability to prioritize assignments
Nice to have:
Order entry in healthcare information systems preferred