Secretary To Hotel Manager Job at Marriott Bonvoy (Bangkok)

Job Responsibility

Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination
Open, read, and prepare answers to routine letters
Locate and attach appropriate files to incoming correspondence requiring replies
Take and distribute meeting minutes to appropriate individuals
Handle and distribute incoming and outgoing mail
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc
Transmit information or documents using a computer, mail, or facsimile machine
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals
Document and communicate all guest requests/complaints to appropriate personnel
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Speak with others using clear and professional language, and answer telephones using appropriate etiquette
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

Requirements

Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination
Open, read, and prepare answers to routine letters
Locate and attach appropriate files to incoming correspondence requiring replies
Take and distribute meeting minutes to appropriate individuals
Handle and distribute incoming and outgoing mail
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc
Transmit information or documents using a computer, mail, or facsimile machine
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals
Document and communicate all guest requests/complaints to appropriate personnel
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Speak with others using clear and professional language, and answer telephones using appropriate etiquette
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

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Secretary To Hotel Manager

Job Responsibility

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