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Secretary To Hotel Manager

Thailand, Bangkok · Job Posted May 27, 2026
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Job Responsibility

  • Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination
  • Open, read, and prepare answers to routine letters
  • Locate and attach appropriate files to incoming correspondence requiring replies
  • Take and distribute meeting minutes to appropriate individuals
  • Handle and distribute incoming and outgoing mail
  • Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc
  • Transmit information or documents using a computer, mail, or facsimile machine
  • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
  • Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
  • Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals
  • Document and communicate all guest requests/complaints to appropriate personnel
  • Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination
  • Open, read, and prepare answers to routine letters
  • Locate and attach appropriate files to incoming correspondence requiring replies
  • Take and distribute meeting minutes to appropriate individuals
  • Handle and distribute incoming and outgoing mail
  • Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc
  • Transmit information or documents using a computer, mail, or facsimile machine
  • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
  • Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
  • Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals
  • Document and communicate all guest requests/complaints to appropriate personnel
  • Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors

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