Secretarial Team Leader, Douglas Scott

Secretarial Team Leader

Douglas Scott

Location:
United Kingdom, Bristol

Category:
Legal

Contract Type:
Not provided

Salary:

35000.00 - 45000.00 GBP / Year

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Job Description:

A fantastic opportunity has arisen for an organised and detail-oriented Secretarial Team Leader to join a dynamic legal team in Manchester. This role is ideal for Senior Legal Secretaries who have experience of looking after several more junior team members looking to take the next step of their career, or someone who has experience leading administration teams within a law firm.

Job Responsibility:

Oversee the day to day running of the Business Support Services Administration team
Build relationships with our lawyers to understand the work and proactively prioritise tasks
Encourage an excellent customer service environment, ensuring that our processes reflect this
Coach and develop your team, including performance reviews, setting objectives and regular one to ones
Recruit and train new and existing team members
Work closely with the Business Support Services Manager, Operations Manager, and our HR team, to develop policies and procedures which cover operational processes, compliance, performance and attendance
Identify opportunities for improvement, to ensure we operate efficiently and in line with best practice
Play an active role in supporting business change taking place across the firm, and participate in relevant projects
Ensure equipment is properly maintained
Have a working knowledge of health and safety requirements

Requirements:

Fair, inclusive and supportive management style
Effective and professional leader and communicator at all levels, both written and verbal
Able to build excellent working relationships with your team/department, stakeholders and the wider firm
Self-motivated, with the ability to lead by example
An organised individual with the ability to effectively prioritise business needs
Ability to manage and support business change across the team
Excellent attention to detail
Knowledge of administrative processes such as printing, scanning, electronic filing and post handling
Experience working within a customer service/professional services or legal environment

Additional Information:

Job Posted:
April 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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