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We are seeking a Second Line Operations Engineer to manage Fixed Networks in a multi-vendor environment. This role focuses on preventive and corrective troubleshooting to ensure service quality and continuity, while minimising restoration time for Fixed and Transport Network Elements. You will collaborate with 1st Line Operations teams, develop alarm analysis procedures, and support integration activities alongside planning and delivery functions.
Job Responsibility:
Conduct troubleshooting and repair actions during incidents, including vendor escalation, to restore Access Network services promptly
Perform proactive maintenance to prevent incidents and optimise network performance, addressing capacity issues through trend analysis
Execute planned activities such as network rollout, software upgrades, and parameter changes, ensuring service quality and avoiding regressions
Manage and implement automation initiatives using scripts or programming languages
Carry out acceptance testing and integration/configuration of new fixed network elements
Requirements:
University degree in Electronics, Telecommunications, or Information Technology
1–2 years of experience in Fixed/IP/Transmission Network Operations and Maintenance
Strong understanding of networking principles and protocols: DOCSIS 2.0, 3.0 & 3.1, CCAP, IP (Routing, Switching), QoS, and equivalent CCNA-level knowledge
Good knowledge of HFC network design principles
Familiarity with fixed access technologies (DOCSIS, FTTH) and IP networking
Basic scripting knowledge
What we offer:
Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
Special Paternal Program - 4 months of paid paternity leave