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At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewelry we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewelry accessible and affordable. And don’t just take our word for it, we are proud to be recognized in the industry through our recent awards, proving we are leading the way in sustainable jewelry: Ethical Jewelry Business of the Year 2021, Retail Jeweler; Queen's Award for Enterprise: Sustainable Development 2022; Responsible Luxury Business of the Year 2022, Positive Luxury; Best Sustainable Luxury Jewelry Brand 2022, Marie Claire UK. We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday.
Job Responsibility:
Driving Sales and Exceptional Customer Experience
Achieve individual sales and KPI targets through delivering exceptional service to customers
Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
Deliver in store services with confidence (e.g., welding, engraving and monogramming), training provided
Supporting the Team
Comply with Monica Vinader company policies and procedures at all times
Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment
Exceptional personal grooming and presentation
Delivering Efficiency
Support the management team to deliver operational tasks (e.g., stock takes, visual merchandising guidelines, stock deliveries)
Requirements:
A customer first attitude and a desire to drive sales
Excellent communication and interpersonal skills
Prepared to go the extra mile to ensure customer expectations are achieved
Ability to work as part of a team
Ability to work well under pressure in a fast paced environment
Positive, proactive and able to work to direction
Ability to document your authorization to work in the United States